Senior Business Solutions Consultant

CVS Health • Washington, NV

7d • $67,900 - $199,144

About The Position

The Senior Business Solutions Consultant serves as a strategic partner to business stakeholders, driving initiatives that improve operational efficiency, enhance user experiences, and deliver measurable business value. This role works across business and technology teams to identify opportunities, define solution strategies, optimize processes, and lead the successful execution of complex initiatives.

The ideal candidate is a versatile professional who combines business acumen, analytical thinking, project leadership, and technical aptitude. They are comfortable leading discussions with executives, facilitating cross-functional collaboration, managing initiatives from concept through implementation, and supporting business systems that enable organizational success. This role requires an individual who can seamlessly shift between consultant, analyst, project lead, administrator, and problem solver based on business needs.

Requirements

• 5+ years of experience in business consulting, business analysis, operations, business systems, project leadership, product ownership, or a related field.
• Demonstrated ability to lead cross-functional initiatives involving diverse stakeholders and competing priorities.
• Experience gathering, analyzing, documenting, and translating business requirements into actionable solutions.
• Strong problem-solving and analytical skills with the ability to evaluate complex business challenges and recommend practical solutions.
• Experience managing projects, workstreams, or strategic initiatives from planning through implementation.
• Ability to build relationships and influence decisions at all levels of the organization without direct authority.
• Strong written, verbal, and presentation communication skills.
• Experience supporting, administering, or optimizing business applications and technology solutions.
• Proven ability to work independently, adapt to changing priorities, and manage multiple initiatives simultaneously.
• Experience with process improvement, workflow design, and organizational change initiatives.

Nice To Haves

• Experience with Salesforce or other enterprise platforms supporting sales, service, operations, or customer management functions.
• Experience serving as a system administrator, business analyst, product owner, consultant, or functional lead.
• Knowledge of project management, Agile delivery, Lean, Six Sigma, or other process improvement methodologies.
• Experience facilitating workshops, process mapping sessions, and stakeholder alignment discussions.
• Experience configuring, enhancing, or supporting enterprise applications and business systems.
• Experience developing business cases, success metrics, roadmaps, and executive-level presentations.
• Knowledge of automation, reporting, analytics, and data-driven decision-making practices.
• Professional certifications such as Salesforce Administrator, PMP, CBAP, Agile, Scrum, Lean Six Sigma, or equivalent.
• Experience in healthcare, insurance, financial services, or other highly regulated industries.

Responsibilities

• Serve as a strategic partner to business stakeholders, driving initiatives that improve operational efficiency, enhance user experiences, and deliver measurable business value.
• Work across business and technology teams to identify opportunities, define solution strategies, optimize processes, and lead the successful execution of complex initiatives.
• Lead discussions with executives, facilitate cross-functional collaboration, and manage initiatives from concept through implementation.
• Support business systems that enable organizational success.
• Act as a consultant, analyst, project lead, administrator, and problem solver based on business needs.
• Gather, analyze, document, and translate business requirements into actionable solutions.
• Evaluate complex business challenges and recommend practical solutions.
• Manage projects, workstreams, or strategic initiatives from planning through implementation.
• Build relationships and influence decisions at all levels of the organization without direct authority.
• Support, administer, or optimize business applications and technology solutions.
• Work independently, adapt to changing priorities, and manage multiple initiatives simultaneously.
• Engage in process improvement, workflow design, and organizational change initiatives.
• Facilitate workshops, process mapping sessions, and stakeholder alignment discussions.
• Configure, enhance, or support enterprise applications and business systems.
• Develop business cases, success metrics, roadmaps, and executive-level presentations.
• Leverage knowledge of automation, reporting, analytics, and data-driven decision-making practices.

Benefits

• medical
• dental
• vision coverage
• paid time off
• retirement savings options
• wellness programs
• CVS Health bonus
• commission
• short-term incentive program
• equity award program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior