Consultant, Business Effectiveness and Data Governance

CIBC • Toronto, ON

12d • Hybrid

About The Position

CIBC Global Legal provides legal advice and strategic support across the enterprise, enabling CIBC’s purpose through sound governance, risk management, and operational excellence. As a Consultant, Business Effectiveness and Data Governance, you'll report to the Director, Global Legal Strategic Projects and Data Governance. You'll operate and continuously enhance Global Legal’s data governance and business effectiveness program, proactively identifying opportunities and implementing solutions using Microsoft 365, Power Platform tools (SharePoint, Power BI, Power Automate), and AI-enabled capabilities such as CAI agents. Your work will improve productivity, consistency, and control outcomes. You'll contribute to impactful projects by conducting research, analysis, interpretation, and documentation, providing advice on moderately complex business information. This role applies subject matter expertise to consult with business partners on process improvements and leads technical development to deliver high-quality processes and procedures, ensuring compliance with CIBC requirements, standards, and policies. You’ll use independent judgment to guide project teams and participate in risk management and cost optimization initiatives, supporting effective risk plans and continuous improvement. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Requirements

• 5–7+ years of relevant experience in governance for structure, semi-structured and unstructured data, controls coordination, analytics/reporting, operations, or a related role.
• Proven ability to gather requirements, design solutions, test, roll out, and measure outcomes.
• Proficient with Microsoft 365, SharePoint, Power Apps, Power Automate, and Power BI.
• Advanced skills in site administration, information management, building automations, and creating reports and dashboards.
• Comfortable using AI-enabled tools, including CAI agents, to automate tasks and enhance knowledge retrieval while maintaining confidentiality and control.
• Strong communicator and stakeholder manager.
• Translate complex governance requirements into clear, actionable steps and executive-ready updates.
• Bring your real self to work, and you live our values - trust, teamwork, and accountability.

Nice To Haves

• Experienced in data governance and business effectiveness.
• Lead process improvement from idea to implementation.
• Leverage AI responsibly.

Responsibilities

• Drive Data Governance Operations – Own the execution of Global Legal data governance cadence, including trackers, artifacts, reporting, and forums, ensuring alignment with Enterprise Data and Records Management Office (EDRMO) standards.
• Lead Business Effectiveness Initiatives – Identify pain points, quantify impact, define requirements, build business cases, and deliver solutions that reduce cycle time and manual effort.
• Develop and Optimize Automations – Design, build, and maintain scalable automations using Power Apps and Power Automate, including approvals, reminders, workflow routing, and continuous optimization.
• Create Actionable Reporting – Develop and maintain Power BI reporting to provide insights for leadership, including data quality checks and simple semantic models.
• Standardize Governance Artifacts – Partner with stakeholders to develop and implement governance artifacts such as data dictionaries, business glossary templates, and data flow documentation.
• Facilitate Governance Forums – Plan and run governance forums and working sessions, preparing materials, managing action logs, and escalating risks as needed.

Benefits

• competitive salary
• incentive pay
• banking benefits
• a benefits program
• defined benefit pension plan
• an employee share purchase plan
• a vacation offering
• wellbeing support
• MomentMakers, our social, points-based recognition program
• Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed