Consultant, Business Controls

CIBC • Toronto, ON

1d • Hybrid

About The Position

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. You’ll join our Business Controls team to support and contribute to the overall mandate of the Personal & Business Banking team reporting into the Director, Personal Business Banking, Chief Administration Office under Business Enablement & Governance. As a Consultant, Business Controls, you will support the overall mandate of the Business Controls group in the management of material, systemic, and emerging risks by developing and implementing integrated control improvement solutions across all products and distribution channels within Retail Banking and Digital Platforms and Client Engagement line of businesses. You’ll support to develop and implement integrated control improvement solutions across all products and distribution channels. You will assist to manage key controls to mitigate operational exposures and potential losses. You’ll act as the key relationship manager for the business.

Requirements

• Experience in Business Controls, Audit, Compliance, and/or Operational Risk Management.
• Ability to communicate the Control Framework requirements (Risk & Controls Self-Assessments, Scenarios, Deficiency Management, Incident Reporting, Regulatory Compliance Incidents, Key Risk Indicators) to LOB partners to ensure awareness, understanding of accountabilities.
• Extensive knowledge of risk management principles, practices, policies and procedures.
• Experience in Personal Banking Products line of business in the banking sector is an asset.
• Critical thinking skills help to inform your decision making.
• Ability to connect with others through respect and authenticity.
• Ability to give meaning to data.
• Enjoy investigating complex problems and making sense of information.
• Communicate detailed information in a meaningful way.
• Ability to inspire outcomes by sharing your expertise.
• Bring your real self to work and live our values - trust, teamwork, and accountability.

Responsibilities

• Identify risk and control issues and participate in risk assessment activities and discussions.
• Perform detailed risk assessments and root cause analyses on control gaps and operational losses.
• Compile, synthesize and summarize results of risk assessments.
• Map business control processes; identify potential failure modes and control gaps.
• Provide support for Incident Reporting investigations within the Line of Business (LOB) as well as the Change Initiative Risk Assessment (CIRA) process, ensuring that all material risks are identified and that activities remain compliant with the CIBC CIRA policy and procedures.
• Assist with the management of deficiencies and risk items for the LOB by supporting eGRC-related tasks and facilitating the implementation of remediation plans for targeted control gaps and special projects.
• Proactively identify and implement opportunities to streamline and enhance business processes, driving greater efficiency and effectiveness.
• Lead and support continuous improvement initiatives, ensuring alignment with organizational objectives and delivery of measurable results.
• Conduct regular reviews and updates of process documentation to ensure accuracy, relevance, and effectiveness.
• Maintain records inventories, complete annual validations, and update procedures/job aids as required.
• Act as the primary contact for records management, support SRO-delegated activities, and oversee SharePoint administration by managing access, security, and content to enable effective records management and team collaboration.
• Work and assist with artifact gathering for various audits and examinations as applicable.
• Participate in business, governance and regulatory projects to identify risk and control issues.
• Consult on new initiatives from a risk and controls perspective.
• Develop high level requirements for control processes and gaps within projects and new initiatives.
• Analyze and/or develop changes to control processes or procedures.
• Support all activities for the execution of the Control Framework requirements.
• Support development of remediation action plans.
• Collaborate with EDRMO, GORM, and Business Controls, managing relationships across peer and Director levels, as well as with project and initiative managers within assigned Line of Business (LOB) portfolios and functional groups.

Benefits

• competitive salary
• incentive pay
• banking benefits
• a benefits program
• defined benefit pension plan
• an employee share purchase plan
• a vacation offering
• wellbeing support
• MomentMakers, our social, points-based recognition program
• Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed