Consultant, Agile Leader

Nationwide Mutual Insurance•Scottsdale, AZ

11d•Hybrid

About The Position

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will work a hybrid schedule coming into the Scottsdale, Arizona office 2 days per week on Wednesday & Thursday. Nationwide’s Software Engineering Solutions team is seeking a Consultant, Agile Leader to drive software delivery excellence across Claims and Shared Services and the broader P&C Technology organization. In this role, you will coach and lead robust, self‑organized agile technology teams responsible for building and enhancing high‑quality software solutions, while championing modern engineering practices and AI‑assisted delivery in alignment with Nationwide Technology’s strategy. You will monitor team and line health, support iteration and release goals, and enable delivery of high‑quality solutions using Agile principles and Leader Standard Work (LSW). Responsibilities include facilitating team cadence, removing blockers, escalating issues when necessary, and mentoring team members on frameworks such as Scrum, Kanban, and Lean, while using enterprise flow/quality/productivity metrics, Standard Work Assessment (SWA), and visual management to drive continuous improvement. You will also guide and enable DevOps, DataOps, and AI/MLOps practices—leveraging DevXP, AI‑assisted delivery lifecycle (AI‑DLC), and GenAI tools to reduce manual effort, improve flow and quality, and share successful use cases across lines. Candidates should have 3–5 years of experience as an Agile Leader or Scrum Master, strong facilitation and coaching skills, a deep understanding of Agile principles, and experience across the software delivery lifecycle. Preferred qualifications include experience using AI/GenAI and automation tools (e.g., AI copilots, code assistants, analytics assistants) to enhance team productivity or quality, familiarity with DevOps/AI‑MLOps practices, Jira, Planview, and Power BI proficiency, A‑CSM or similar Agile certification, familiarity with Claims Center, and knowledge of Personal Lines insurance. This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program. #LI-AC1 If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you! As an Agile Lead, you will coach a robust, self-organized Agile Team(s) responsible for building software solutions with the best technology, processes, and tools. You will collaborate to deliver business outcomes, using appropriate software delivery practices (e.g., Scrum, Kanban, Lean) to continuously improve software delivery efficiency, and quality. You will play a key role in guiding delivery from idea inception to implementation and participate in user communities to learn and implement optimal practices.

Requirements

3–5 years of experience as an Agile Leader or Scrum Master
Strong facilitation and coaching skills
A deep understanding of Agile principles
Experience across the software delivery lifecycle
Undergraduate studies in computer science, management information systems, mathematics or related field is preferred.
Typically, Six years of experience in Agile including three years as an Agile Leader or similar role.
Strong technical expertise in one or more Agile practices and frameworks, including Scrum, Kanban, and Lean.
Plus, a technical background in Software Engineering.
Three or more years working with ALM tools and Microsoft Office Suite.
Demonstrated ability to coach and mentor team members and peers.
Ability to manage multiple teams and lead cross team initiatives.
Strong candidates will put the team first, have excellent communication skills, robust problem-solving ability, conflict resolution skills and be active in the industry.

Nice To Haves

Experience using AI/GenAI and automation tools (e.g., AI copilots, code assistants, analytics assistants) to enhance team productivity or quality
Familiarity with DevOps/AI‑MLOps practices
Jira, Planview, and Power BI proficiency
A‑CSM or similar Agile certification
Familiarity with Claims Center
Knowledge of Personal Lines insurance
Agile certification (Certified ScrumMaster – CSM, SAFe ScrumMaster Certification - SSM, Professional ScrumMaster Certification - PSM) and proven experience across multiple teams is a plus.
Insurance and/or financial services industry knowledge a plus.

Responsibilities

Influences, coaches and mentors team members on Agile practices and principles.
Removes impediments to the team’s progress; escalate obstacles requiring outside resolution.
Identifies risks and issues that might have an impact on delivery and provides thought leadership, facilitation, and communication on a mitigation strategy.
Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
Collaborates at the highest level to prioritize work to maximize value towards business outcomes.
Collaborates with the Agile Team(s) to provide guidance in the areas of analysis, design, development, testing, automation, and deployment while ensuring the usage of the best capability practices.
Guides and enables DevOps, DataOps, AI/MLOps through the adoption and refinement of Agile practices on our most complex and strategic efforts.
Monitors and reports on team progress and performance through enterprise and industry metrics while maintaining data quality supporting metric accuracy.
Collaborates with senior leadership on demand and financials.
Actively participates in variable staffing functions for the line.
Facilitates team cadences on business critical, complex efforts (e.g., retrospective, daily standups, and show-and-tell meetings) to encourage collaboration, communication, and feedback within the team; promote a learning culture and challenge the team to be innovative.
May perform other responsibilities as assigned.

Benefits

medical/dental/vision
life insurance
short and long term disability coverage
paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date
nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
company-paid pension plan
business casual attire