Consultant, Affinity

WTW • Toronto, ON

48d

About The Position

We are seeking an experienced individual who can provide consulting support to
our clients on various projects and ongoing client mandates. This includes
aspects of insurance strategy development and enhancement, product management,
industry intelligence and market trend assessments, and customer experience
monitoring and solution enhancement. The ideal candidate will be familiar with
and have experience in personal insurance products inclusive of travel
insurance, embedded credit card insurance, creditor insurance, personal home &
auto insurance, and life and health insurance solutions. Exposure to the broader
Canadian financial services industry would also be an asset. 

WTW’s Affinity practice is unique in the Canadian marketplace.  We focus on the
development of new insurance solutions, and optimization of existing insurance
solutions for Affinity program sponsors whose core business is not always
insurance (e.g. banks and other financial institutions, retailers, associations,
hospitality providers, automotive manufacturers, and others). Solutions are
positioned to be complementary to the core services or product offerings of
these Affinity organizations and the associated strategies that they employ to
achieve key objectives of customer/member engagement, optimized customer
experience, and revenue and business growth. Through our work, we are constantly
challenging the market status quo.

The ideal candidate will be able to support client mandates both independently
and as part of a team, involving multiple internal stakeholders and
disciplines.  This includes providing oversight of assigned areas of client
projects, hands-on involvement in the delivery of individual consulting
mandates, and working with various subject matter experts on the team (e.g.
product and strategy consultants, research analysts, and actuarial and analytics
personnel).  

You will also be integrated into a broader team of Affinity consulting
professionals where foundational elements of client strategy, customer
engagement and operations are complemented by core analytics delivered through
the actuarial component of our practice.

Requirements

• experienced individual who can provide consulting support to our clients on various projects and ongoing client mandates
• familiar with and have experience in personal insurance products inclusive of travel insurance, embedded credit card insurance, creditor insurance, personal home & auto insurance, and life and health insurance solutions

Nice To Haves

• Exposure to the broader Canadian financial services industry would also be an asset.

Responsibilities

• A product and strategy consultant who will support our clients
• Analyze product strategies, product structures and data, as well as assess and monitor market intelligence in the credit card embedded insurance, travel insurance, creditor insurance, and home & auto insurance space, as well as other key personal insurance lines of business
• Support to senior consulting staff on consulting mandates, including production of reports, presentations, summary analyses, client communications, etc.
• Develop analysis and recommendations related to client strategy assessments
• Provide client-facing support on both technical and strategic issues
• Collaborate with actuarial staff to support broader insights into client issues alongside core product and strategy vision
• Provide account/project management through oversight of day-to-day client deliverables
• Identify and implement process and efficiency improvements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed