Construction Technology Support Specialist GPS

Western States Careers • Liberty Lake, WA

5d • Hybrid

About The Position

The Construction Technology Support Specialist’s role focuses on providing training and support for clients using Cat and Trimble technology solutions, including developing tailored training plans and managing training schedules. It involves conducting system diagnostics, reviewing software updates, and offering remote support. Additionally, the position requires staying updated on new products, developing demonstration tools, and supporting sales staff with technical expertise during client presentations.

Requirements

• Advanced computer and technology skills required
• Must be able to utilize and understand CAD software along with Microsoft office application
• Strong critical thinker with the ability to communicate complex items
• Ability to prioritize tasks based on multiple priorities
• Ability to travel 50% of the time
• Ability to present to a group of people and teach complex topics
• Ability to develop and maintain effective working relationships with others
• Consistent attendance and timeliness
• Working within and promoting Western States’ purpose, vision and values
• Proof of high school diploma or General Education Degree (GED)
• Minimum of 4 years’ experience utilizing and supporting GPS construction technology or similar
• Valid driver’s license and acceptable driving record required
• Must be able to communicate (speak, read, comprehend, write in English)

Nice To Haves

• Bachelor’s Degree in Construction Management or similar industry experience, preferred

Responsibilities

• Providing training and support for clients using Cat and Trimble technology solutions
• Developing tailored training plans
• Managing training schedules
• Conducting system diagnostics
• Reviewing software updates
• Offering remote support
• Staying updated on new products
• Developing demonstration tools
• Supporting sales staff with technical expertise during client presentations
• Maintaining clean/clutter free personal work areas
• Wearing the required personal protective equipment (PPE) as identified in safety policy

Benefits

• Three weeks of accrued PTO to start, increases with tenure
• Company paid health care premium option for employees
• Health, dental, and vision insurance
• Wellness dollars
• 401k with company match and profit sharing
• Educational reimbursements
• Tool loans
• Safety & tooling dollars
• Employee Assistance Program
• Paid Parental leave
• Care Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED