About The Position

The Construction Technician/Field Service Engineer will oversee the construction activities that take place on the worksite and will be primarily responsible for the supervision of construction contractors in the field. The CT/FSE will plan, implement, and oversee construction efforts at several work sites within their designated market. The CT/FSE will assist in the day-to-day activities of the network, including but not limited to equipment installation, circuit/node turn-up & testing, customer premise equipment, (Ethernet Network Interface Devices, Routers, Data Switches, premise Firewalls, IAD’s, Hosted phones, ONT’s, preventive maintenance, and testing/troubleshooting. The Construction Technician/Field Service Engineer will report on field progress to the Construction Manager and/or Project Manager to ensure all projects are completed within the parameters set forth in the estimated timeline. The CT/FSE will interact with internal and external customers, service technicians, technical support personnel and other telecom professionals. The Construction Technician/Field Service Engineer will also be required to be on call to cover emergency repair and maintenance activities.

Requirements

  • High School Diploma or GED Required and/or a combination of job-related experience.

Nice To Haves

  • 2+ years of general construction experience.
  • Telecom equipment installation experience preferred.
  • Assist in monitoring and reporting inventory/material usage during construction cycle.
  • Ability to effectively lead a crew to the completion of and in conformance with schedule, customer requirements and budget guidelines.
  • Assist with the identification and troubleshooting of construction problems and offer timely and safe solutions.
  • Knowledgeable with DC power to support tertiary power applications.
  • Good planning and organization skills to balance and prioritize work.
  • Some travel will be expected, both overnight and daily travel.
  • Excellent understanding of construction, engineering, and permitting prints.
  • Safe driving record.

Responsibilities

  • Oversee construction activities on the worksite.
  • Supervise construction contractors in the field.
  • Plan, implement, and oversee construction efforts at several work sites.
  • Assist in day-to-day network activities including equipment installation, circuit/node turn-up & testing, customer premise equipment (Ethernet Network Interface Devices, Routers, Data Switches, premise Firewalls, IAD’s, Hosted phones, ONT’s), preventive maintenance, and testing/troubleshooting.
  • Report on field progress to the Construction Manager and/or Project Manager.
  • Interact with internal and external customers, service technicians, technical support personnel, and other telecom professionals.
  • Be on call to cover emergency repair and maintenance activities.

Benefits

  • Medical, dental, vision insurance
  • Life insurance
  • 401(k) match
  • Flexible Spending/Health Savings Accounts
  • Tuition and gym reimbursements
  • Vacation/PTO, paid holidays, floating holidays
  • Volunteer days, parental leave
  • Legal, accidental, identify theft, pet insurance
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