Construction Support Leader

Black & Veatch Family of Companies • Olathe, KS

1d • Onsite

About The Position

This is a World Headquarters position. The candidate will need to be within a commutable distance to our Overland Park, KS office. The Construction Operations Support Manager provides operational support to assigned BVCI/OCI Presidents in the areas of proposal and pre-construction coordination, training enablement, licensing and compliance stewardship, cost control, strategic communications, field/craft experience improvement, and special project assistance. The position partners with a large variety of business segments and functions including Construction Operations, Finance, Estimating, Communications, HR, Legal, and project/field leadership to strengthen entity project execution, attract and retain a next-generation workforce, and build functional capabilities.

Requirements

• 12 years' experience in construction management, operations, pre-construction, or relevant field.
• Experience supporting construction operations, workforce programs, and/or field enablement in a multi-site environment.
• Experience coordinating and managing licensing, credentialing, or regulatory compliance processes or equivalent documentation-intensive programs.
• Demonstrated ability to develop communications, presentations, and operational resources for diverse audiences.
• Familiarity with brand/marketing collaboration and managing content through review/approval workflows.
• Comfort with basic analytics and reporting (tracking progress, adoption, engagement, and outcomes).
• Proficiency with common productivity and collaboration tools (Microsoft 365) and ability to learn new systems quickly.

Nice To Haves

• Experience with multi-state contractor licensing, registrations, or similar jurisdictional compliance programs.
• Experience supporting craft/trade training programs, apprenticeship pathways, or Learning Lab operations.
• Familiarity with employer branding and social media content planning (including LinkedIn) and performance tracking.
• Working knowledge of reporting/visualization tools (e.g., Power BI) and SharePoint/Teams site administration.
• Change management experience driving adoption across multiple regions/teams.
• Experience developing communication plans, playbooks, or toolkits for field-deployed communications.

Responsibilities

• Provide support to BVCI/OCI field offices and WHQ as applicable.
• Facilitate regular staff meetings and communicate BV/entity updates, expectations, and priorities.
• Assess Field Office Manager and support staff readiness prior to deployment and coordinate additional training as needed.
• Lead proposal and pre-construction coordination with business segments, Pre-Construction, and Estimating.
• Manage SMEs and the SME program.
• Coordinate inputs, assumptions, execution considerations, and operational risks for competitive, executable proposals.
• Lead special projects assigned by the entity president.
• Lead construction licensing and compliance efforts across applicable jurisdictions.
• Ensure licensing, registration, and credential requirements are identified, tracked, maintained, and auditable.
• Partner with Legal, HR, Safety, and project leadership to mitigate compliance risk.
• Establish standard processes and accountability for licensing and compliance activities.
• Track and interpret performance metrics related to workforce experience, compliance, training, and operational effectiveness.
• Use insights to support decisions, prioritize initiatives, and improve performance.
• Support executive and operational reporting.
• Develop supplemental training supporting BV orientation, construction training, and BVCI/OCI requirements.
• Focus training on union requirements, business expectations, field office processes, and project readiness.
• Support craft retention, mentorship, engagement, and Learning Lab improvements.
• Enhance craft employee onboarding, development, mentorship, engagement, and retention.
• Identify gaps in tools, communications, training, and workforce support.
• Support mentorship, engagement, and recognition programs.
• Track initiative adoption and provide leadership insights.
• Partner with Finance to develop and monitor budgets.
• Use historical data and business plans to support cost control and forecasting.
• Improve financial visibility and accountability across support functions.
• Oversee branding, marketing materials, and operational communications.
• Partner with Communications and Operations to promote BVCI/OCI achievements and culture.
• Support leaders with standardized messaging and communication tools.
• Manage digital presence to support recruiting and employer branding.
• Develop LinkedIn content strategies and monitor engagement metrics.

Benefits

• medical
• dental
• vision insurances
• disability
• wellness program
• flexible work schedules
• paid vacation
• paid holiday time
• sick time
• dependent sick time
• company-matched 401k plan
• adoption reimbursement
• tuition reimbursement
• vendor discounts
• employment referral program
• AD&D insurance
• pre-taxed accounts
• voluntary legal plan
• B&V Credit Union
• performance-based bonus program
• employee-owners are empowered to drive personal growth and company's long-term achievements
• share in financial rewards of success through stock ownership

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed