Construction Supervisor

Servpro•Worcester, MA

12d•Onsite

About The Position

As the front-line representative of the SERVPRO® brand, the Construction Supervisor demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience. The Construction Superintendent is responsible for the day-to-day management of construction projects. They are responsible for delivering a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in performing construction services.

Requirements

High school diploma/GED
Superb customer service track record
Effective written and oral communication
Basic math skills

Nice To Haves

Experience in restoration and/or construction preferred

Responsibilities

Compile and resolve punch list items
Perform final walk-through with customer
Secure a signed Completion of Completion and Certificate of Satisfaction from customer
Conduct pre-construction meeting with customers
Provide project updates (daily narrative) to customers and clients
Schedule all subcontractors and material suppliers
Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work
Document all project activities in the job file in WC 2.0
Execute change orders
Set expectations on a project-by-project basis
Maintain quality standards through site inspections
Provide evaluation and rating of all vendors and subcontractors
Coordinate inspections with local jurisdictions
Ensure material suppliers deliver exactly what was purchased
Ensure subcontractors complete all work in accordance with their purchase orders
Validate schedule and progress
Identify areas outside of contracted scope of work
Be familiar with and able to execute all roles and responsibilities of the Construction Coordinator