Construction Senior Account Executive

Marsh•Lathrup Village, MI

5d•Hybrid

About The Position

Marsh has a great opportunity for an Sr. Account Executive in their Construction Practice. This role will utilize detailed risk expertise to perform critical client functions, including evaluating risks, reviewing loss experience, cash flow and financials, developing solutions, articulating the impact of options, leveraging prepared analytics, and making recommendations to clients across product lines. The role also monitors the retention of business, generates new business, and helps establish the growth and retention strategy for the account team, monitoring its implementation. It ensures the success of relationships with moderately complex clients, prospects, client teams, and producers to provide best-in-class service and drive growth. The Sr. Account Executive serves as a client contact and responds to more complex client needs and questions to improve the client experience. Additionally, the role serves as a thought leader within the organization and complies with all compliance, professional, and transparency standards to better serve clients.

Requirements

Bachelor's degree required & P&C license, or ability to obtain
Minimum of 10 years’ of commercial P&C insurance coverage experience in a risk management or brokerage capacity.
Working knowledge of Construction insurance coverages is required.

Nice To Haves

Master's degree or other advanced degree.
CPCU, ARM or other insurance designations a plus.
Excellent analytical, project management and problem-solving skills.

Responsibilities

Utilizes detailed risk expertise to perform critical client functions, including: evaluating risks; reviewing loss experience, cash flow and financials; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client across product lines.
Monitors the retention of business and generates new business.
Helps establish the growth and retention strategy for account team and monitors implementation.
Ensures the success of relationships with moderately complex clients, prospects, client teams and producers to provide best in class service and drive growth.
Serves as a client contact and responds to more complex client needs and questions to improve the client experience.
Serves as a thought leader within the organization and complies with all compliance, professional and transparency standards to better serve clients.
Provide support to help clients coordinate solutions, manage accounts, obtain advice and administer plans.
Ensure customer questions and issues are answered correctly and efficiently by documenting and identifying trends in customer service needs.
Resolve and oversee customer issues surrounding consulting, information, and software services, solutions and products.