Construction Quality Assurance
About The Position
JLL is seeking a Project Manager/Senior Project Manager to oversee complex post-construction warranty, additional scope of work claims, and special projects for their client. In this client-facing role, you will act as the Warranty Advisor, collaborating with the client's Reinvestment teams, Facility & Maintenance Consultants, Lead Advisors, and General Contractors. The primary focus is to lead construction projects and manage warranty processes by identifying defect root causes, developing solutions with Design, Engineering, and General Contracting teams, ensuring effective stakeholder communication, prompt issue resolution, and building strong client relationships through attention to detail and proactive communication.
Requirements
- Bachelor’s degree in Construction Management, Project Management, Engineering, Architecture, Business or equivalent experience
- 5+ years in construction management, facilities management, or related field with focus on post-construction quality assurance
- Strong project management and problem-solving skills, root cause analysis experience
- Excellent communication skills
- Proficient with project management tools and software (Microsoft Office, Smartsheet, PlanGrid/ACC, Bluebeam)
- Independent worker with effective time management skills
- Detail-oriented, organized, and proactive
- Willing to travel up to 40% of the time
- Candidates must be authorized to work in the United States without sponsorship.
Responsibilities
- Manage project closeouts, ensuring timely resolution and documentation of post-construction issues.
- Collaborate with internal teams and external partners to resolve defects.
- Conduct on-site and virtual meetings to address issues based on their number and complexity.
- Analyze the root causes of claims, identifying trends and systemic issues.
- Facilitate communication between regional teams, vendors, and project managers.
- Build relationships with stakeholders to achieve successful outcomes.
- Serve as the primary contact for complex post-construction escalations.
- Ensure compliance with client standards, policies, and contractual terms.
- Monitor claim metrics and work with Quality Assurance Consultants to drive improvements.
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
