Construction Project Manager

SERVPRO of Hurst-Euless-Bedford•Grapevine, TX

3d•$70,000 - $100,000•Onsite

About The Position

As a Construction Project Manager with SERVPRO, you will be responsible for overseeing the day-to-day operational performance of all reconstruction projects and project management staff. This role ensures projects are executed safely, on schedule, within scope and budget, and to the highest quality and customer service standards. The Project Manager provides leadership, accountability, and process consistency across all reconstruction activities while serving as a key liaison between leadership, project teams, customers, and trade partners. the highest quality of service is provided to all customers, insurance partners, and internal teams.

Requirements

Bachelor’s degree in Construction Management preferred (or equivalent experience)
5+ years of experience in construction or reconstruction project management
2+ years in an operations, senior project management, or leadership role
Strong understanding of construction processes, scheduling, estimating, and contract administration
Proven experience managing multiple projects and teams simultaneously
Demonstrated ability to analyze financials, job costs, and project performance

Nice To Haves

Experience with restoration software (Xactimate, PSA/CAM, BuilderTrend, Company Cam, etc.)
Prior work in insurance, claims management, construction coordination, or mitigation/reconstruction support
Familiarity with insurance carrier requirements, SLAs, and documentation standards
Understanding of restoration industry workflows is a plus

Responsibilities

Oversee all active reconstruction projects to ensure compliance with approved scopes of work, schedules, budgets, and quality standards
Provide direct supervision, coaching, and accountability for Project Managers and/or Reconstruction Managers
Ensure every project is managed with a detailed, approved project schedule and monitored for adherence
Monitor project progress, resolve escalated issues, and remove obstacles impacting production
Ensure all work complies with plans, specifications, company standards, local building codes, and safety regulations
Conduct periodic site visits and quality audits to verify workmanship and documentation standards
Ensure final walk-throughs, completion documentation, and customer satisfaction certificates are consistently completed
Set customer service expectations across all projects and ensure consistent communication standards are met
Review and enforce requirements for daily progress photos and weekly customer updates
Address escalated customer concerns and ensure timely, professional resolution
Oversee subcontractor scheduling, labor allocation, and material procurement across projects
Ensure inspections with local jurisdictions are properly coordinated and passed
Evaluate subcontractor and vendor performance and maintain approved trade partner standards
Monitor job costs, margins, and change orders across all reconstruction projects
Ensure Project Managers stay aligned with billing schedules and customer payment timelines
Review estimates, invoices, and job cost reports for accuracy and completeness
Ensure all project activities are accurately documented in job books and management systems
Identify areas outside of contracted scope and ensure proper change management procedures are followed
Track operational KPIs including schedule adherence, gross margin, customer satisfaction, and subcontractor performance
Recommend and implement process improvements to increase efficiency, profitability, and consistency