Construction Project Manager Senior - Branch Refresh

JPMorgan Chase & Co.•New York, NY

2d•$104,500 - $170,000•Hybrid

About The Position

Help deliver branch renovations that strengthen our communities and elevate the client and banker experience. In this role, you’ll lead disciplined, end-to-end execution across planning, design, construction, and close-out. You’ll partner across internal teams and external vendors to deliver projects safely, on time, on budget, and to brand standards. If you thrive in complex, multi-stakeholder environments and bring strong financial oversight, you’ll have a highly visible opportunity to drive real outcomes. As a Project Manager Senior in the Chase Retail Branch Design & Construction team, you lead end-to-end oversight of branch renovation projects within your assigned region, ensuring disciplined governance, clear role ownership, and consistent delivery outcomes. You will work with us to provide strong financial oversight, cost justification, and funding governance while keeping delivery teams aligned to standards and controls. We’ll count on you to resolve issues quickly through defined escalation paths, guide continuous improvement, and coordinate internal partners and vendors from concept through turnover.

Requirements

Bachelor’s degree in Construction, Engineering, Architecture, Business, or a related field
7 years of experience in real estate, design and construction, project/program management, or similar delivery roles
Demonstrated experience managing multiple concurrent projects of varying size/complexity with budget and schedule accountability
Demonstrated ability to influence and execute in a matrixed organization with multiple stakeholders and competing priorities
Demonstrated financial acumen including budgeting, estimating, pricing analysis, cost justification, and comfort with governance/approvals
Proficiency in Excel and comfort with financial management and modeling
Knowledge of end-to-end project delivery phases including planning, design, scheduling, procurement, construction, and close-out/turnover
Demonstrated conflict management, negotiation, and vendor management skills, including enforcing standards, contractual requirements, and internal policies
Strong written and verbal communication skills, including executive-ready materials and meeting facilitation
Ability to learn and use proprietary project management systems/technology quickly and effectively, with strong Microsoft Office proficiency

Nice To Haves

Master’s degree in Construction, Engineering, Architecture, Business, or a related field
Experience in renovation and real estate investment programs and/or construction service partner models
Familiarity with bid review governance and general contractor sourcing
Experience coordinating building infrastructure and support systems workstreams and partnering with technical teams (Architectural and Engineering, Structured Cabling, Audio Visual, and Security Systems)
Experience driving vendor/service partner performance management and supporting development initiatives
Ability to travel domestically approximately 40% to oversee projects on-site within your assigned region

Responsibilities

Lead escalation, communication, and continuous improvement by enforcing escalation protocols, delivering executive-ready updates, and converting feedback into sustained improvements
Drive financial discipline and governance through budget approval, cost justification, capital package review, variance management, and funding requests
Ensure sourcing and controls integrity by guiding competitive bidding, supporting vendor selection/performance, and reviewing approvals for commitments, invoices, and change orders (as applicable)
Coordinate cross-phase execution across planning, design/engineering, construction, procurement/installation (as applicable), readiness/occupancy, and close-out
Lead end-to-end program delivery with Program Managers and Service Partner project managers from intake/prioritization through close-out and turnover
Set and reinforce clear expectations with internal partners and external suppliers across the refresh lifecycle
Monitor design and construction performance to ensure adherence to standards, contracts, and schedule/cost expectations
Support workload planning and sequencing to meet deadlines across assigned scope
Provide operational risk awareness and assessment, including oversight of highly technical workstreams as needed
Understand and enforce required policies and procedures to support compliant execution and approvals
Support training and development for internal and external delivery teams to strengthen delivery standards and grow the talent base