Construction Manager

Hakes Brothers LCNM, LLC•New Braunfels, TX

2d•Onsite

About The Position

The Construction Manager (CM) is responsible for achieving individual monthly goals related to closings, cycle times, VPO spend, and Avid survey results, while delivering outstanding customer service throughout the entire Customer Journey. The CM is accountable for maintaining an 'A+' community presentation, overseeing all homes in production (including the model), and ensuring overall jobsite cleanliness. They must also ensure that all trade partners adhere to Hakes Brothers Safety and Health Program. Daily reporting, auditing, and usage of ITK are required to maintain accuracy of the build schedule, track home progression, and manage trade payments. The CM must take pride in the details of every home and provide each customer with excellent service and follow-through. A key responsibility is to build quality homes, identifying and correcting any issues not meeting the highest quality standards before the New Home Orientation. The CM should proactively seek ways to control and reduce construction costs, monitor materials to prevent theft or damage, and hold trade contractors accountable for sloppy work. They are also responsible for maintaining a clean worksite, as cleanliness equates to quality for buyers and trade contractors. The CM will alternate conducting monthly Safety meetings and filling out weekly safety reports, issuing written notices for safety violations after verbal warnings. They will also alternate conducting bi-weekly SWPPP inspections and documenting areas needing correction, motivating trade contractors to maintain clean jobsites to comply with EPA regulations. The CM must always look, dress, and speak professionally, acting as a positive voice for the company and a leader and example to other Superintendents.

Requirements

At least two years' relevant experience
Must own or have access to a vehicle for daily work.
Must carry a valid driver's license and auto liability insurance.

Nice To Haves

High School diploma or GED

Responsibilities

Consistently achieve individual monthly goals specific to closings, cycle times, VPO spend and Avid survey results.
Deliver outstanding customer service throughout the entire Customer Journey.
Ensure 'A+' community presentation.
Oversee all homes in production, including the model.
Ensure overall jobsite cleanliness.
Ensure all trade partners are abiding to Hakes Brothers Safety and Health Program.
Perform daily reporting, auditing and usage of ITK to ensure accuracy of the build schedule, the progression of homes, and the payment of trades.
Supervise all construction activities through to the New Home Orientation (NHO).
Update the Construction Schedule daily and schedule all trade contractors.
Perform and complete the Pre-Construction Orientation (PCO), Pre-Slab Inspection (PSI), Pre-Drywall Inspection (PDI), Pre-Drywall Orientation (PDO), Quality Assurance Inspection (QAI), the New Home Orientation (NHO), and the follow up on closing day.
Perform the 30-day follow up 30 days after closing and any other warranty items on the home for the first 30 days after closing.
Rotate answering and responding to the Emergency phone, per Management.
Ensure target dates are met per Google calendar and Construction Tracker; regularly communicate with buyers.
Score well on the Customer Satisfaction Survey.
Help Hakes Brothers become the Builder of Choice for trade contractors.
Manage trade contractors and suppliers so they can accomplish their jobs effectively and efficiently.
Schedule trade contractors properly to avoid dry runs; be firm but fair; be consistent and reliable; instill discipline; give ample lead times; provide proper materials to execute job; pay on time; be a good listener, and show respect.
Identify and correct any item or issue that is not to the highest quality standards before the New Home Orientation.
Take time each day to walk all homes, note construction errors and poor workmanship, and make arrangements to correct quickly.
Manage time wisely and organize schedules to maximize quick production of each home.
Update and monitor trades' progress and schedule trades properly to ensure that dry runs are avoided.
Progress construction schedules on a daily basis.
Proactively look for ways to help control and reduce construction costs.
Monitor and control materials delivered to jobsite to avoid materials from being stolen or damaged.
Hold trade contractors accountable when sloppy work requires additional effort from other trade contractors.
Take responsibility for maintaining a clean worksite.
Alternate conducting the monthly Safety meetings.
Fill out weekly safety report.
Issue Written Notice(s) of Correction when trade contractors do not follow Safety/OSHA rules after verbal warning(s).
Alternate conducting bi-weekly SWPPP inspections and documenting areas that need correction.
Motivate trade contractors to clean jobsites daily to keep us in compliance with the EPA's rules and regulations.
Look, dress and speak professionally.
Help accomplish whatever task is at-hand to ensure that Hakes Brothers continues to be an industry leader.
Be a Leader. Be an example to other Superintendents. Be the top performer of each of the Superintendent responsibilities.
Be a positive voice for the company.
Other duties as assigned.