Construction ERP Consultant (Acumatica ERP)

Presales Leader•Lancaster, PA

14h

About The Position

The Acumatica Construction Consultant (Lead) is responsible for guiding the functional aspects of an ERP deployment for Construction and Field Service clients, ensuring the solution meets business needs and is configured effectively. This role involves working closely with stakeholders to gather requirements, configuring system modules, and providing expert recommendations for best practices. The Acumatica Construction Consultant is responsible for delegating implementation activities to the support resources assigned to the project, ensuring that these individuals execute tasks accurately and on time. The Acumatica Construction Consultant serves as the primary point of contact for functional support, coordinates testing and validation efforts, and collaborates with both technical teams and end-users to ensure successful adoption. Additionally, this role provides hands-on support during go-live and post-implementation to ensure a smooth transition and optimize system performance. The Acumatica Construction Consultant at times, will provide cross-functional support and assistance in other industries, as required.

Requirements

Experience with Acumatica ERP, specifically in Construction and Field Service modules.
Proven ability to guide functional aspects of ERP deployments.
Experience gathering requirements from stakeholders.
Proficiency in configuring ERP system modules.
Expertise in providing recommendations for best practices.
Experience delegating implementation activities.
Strong functional support skills.
Experience coordinating testing and validation efforts.
Ability to collaborate effectively with technical teams and end-users.
Experience providing hands-on support during go-live and post-implementation.
Skills in optimizing system performance.
Ability to provide cross-functional support.
Strong organizational skills for documents and folders.
Proficiency in file storage protocols and client file-sharing procedures.
Experience in project planning and developing project plans.
Ability to review project plans and provide updates.
Experience participating in internal PM meetings.
Experience participating in client project team meetings.
Ability to serve as a primary consultant resource.
Skills in discussing risks and concerns with PSMs and stakeholders.
Experience developing contingency plans.
Ability to provide regular project status updates.
Skills in communicating scope changes and gaps.
Experience leading design workshops.
Ability to ask follow-up questions to understand client requirements.
Demonstrated awareness of and responsiveness to listener's needs.
Proficiency in taking thorough notes and documenting project sessions.
Ability to engage in meaningful dialogue with clients.
Skills in analyzing business processes and workflows.
Experience testing and validating solutions and workflows.
Ability to test directly in ERP systems.
Experience reviewing ERP documentation and community forums.
Ability to seek coworker feedback.
Experience overseeing the drafting and delivery of Design Documents.
Skills in guiding support consultants to articulate solutions.
Experience scheduling and conducting internal review sessions.
Experience scheduling and conducting external review sessions.
Ability to obtain client feedback and oversee redrafting efforts.
Experience coordinating with PSMs for client signatures on Design Documents.
Proficiency in system configuration, customization, and module implementation.
Ability to validate configuration performed by support consultants.
Experience planning and overseeing data migration tasks.
Experience with ETL processes.
Skills in developing testing and training materials.
Experience leading testing and training sessions.
Ability to resolve issues identified during testing.
Experience implementing change management strategies.
Experience leading cutover strategy discussions.
Experience leading system go-live processes.
Skills in post-implementation support, troubleshooting, and issue resolution.
Ability to evaluate system performance post-implementation.
Skills in recommending optimizations and enhancements.
Ability to proactively execute assigned tasks during the optimization phase.
Consulting skills that develop trust.
Ability to establish and maintain strong, professional relationships with clients.
Effective communication skills, including admitting when knowledge is lacking.
Ability to proactively coordinate with internal and client teams.
Skills in validating project scope with stakeholders.
Ability to monitor project scope and identify scope changes.
Skills in assessing the impact of scope changes.
Ability to record upsell opportunities.
Ability to record optimization opportunities.
Skills in identifying, assessing, and mitigating risks.
Ability to escalate project risks, issues, or concerns to the PSM.
Experience participating in steering committee PM meetings.
Skills in scheduling and leading informal check-in meetings.
Ability to identify emerging priorities or shifts in business objectives.

Responsibilities

Guiding the functional aspects of an ERP deployment for Construction and Field Service clients.
Gathering requirements from stakeholders.
Configuring system modules.
Providing expert recommendations for best practices.
Delegating implementation activities to support resources.
Serving as the primary point of contact for functional support.
Coordinating testing and validation efforts.
Collaborating with technical teams and end-users for successful adoption.
Providing hands-on support during go-live and post-implementation.
Optimizing system performance.
Providing cross-functional support in other industries, as required.
Keeping documents and folders organized and well-titled.
Coordinating with the PSM to ensure appropriate access to documents and information.
Adhering to and enforcing proper file storage protocols and client file-sharing procedures.
Collaborating with the PSM to develop a preliminary project plan.
Regularly reviewing the project plan and providing updates.
Actively participating in internal PM meetings.
Actively participating in client project team and internal project team meetings.
Serving as the primary consultant resource for implementation related activities.
Discussing risks and concerns with the PSM and communicating to stakeholders.
Developing contingency plans to address potential project setbacks.
Providing regular project status updates.
Communicating out of scope items, change requests, and other gaps to the PSM.
Leading discussions in design workshops.
Taking thorough notes and saving all project-related documentation.
Engaging in dialogue with the client, offering suggestions for process improvement.
Analyzing current business processes and workflows.
Testing and validating solutions and workflows.
Overseeing the drafting and delivery of the Design Document.
Scheduling and conducting internal review sessions for the Design Document.
Scheduling and conducting external review sessions with partners and clients.
Obtaining client feedback and overseeing redrafting efforts for the Design Document.
Coordinating with the PSM to obtain client signature on the Design Document.
Completing system configuration, customization, and module implementation.
Validating configuration performed by support consultants.
Planning and overseeing data migration tasks.
Developing testing and training materials.
Leading testing and training sessions.
Resolving issues identified during testing.
Helping clients implement change management strategies.
Leading the cutover strategy discussions.
Leading the system go-live process.
Providing post-implementation support, troubleshooting, and issue resolution.
Evaluating system performance post-implementation.
Recommending optimizations and enhancements.
Proactively executing assigned tasks during the optimization phase.
Conducting consulting sessions to develop trust.
Establishing and maintaining strong, professional relationships with clients.
Effectively communicating when knowledge is lacking while assuring clients of resolution.
Proactively coordinating with internal and client teams to adjust priorities.
Coordinating with the PSM to regularly validate project scope.
Monitoring project scope and identifying potential scope changes.
Coordinating with the PSM to assess the impact of scope changes.
Coordinating with the PSM to record upsell opportunities.
Coordinating with the PSM to record optimization opportunities.
Identifying, assessing, and mitigating risks throughout the project lifecycle.
Escalating project risks, issues, or concerns to the PSM.
Coordinating with the PSM to discuss risks and concerns with stakeholders.
Participating in monthly steering committee PM meetings.
Scheduling and leading informal check-in meetings with customer points of contact.
Periodically engaging with customer points of contact to identify emerging priorities.