Construction and Maintenance Technician

Astound Broadband•Northampton, PA

11d•$32 - $57

About The Position

The Construction and Maintenance Technician performs construction, maintenance, troubleshooting, and repair work on coaxial and fiber outside plant (OSP) systems. The role includes splicing fiber and coaxial cables, troubleshooting fiber equipment and fibers with test equipment, repairing and aligning forward and return paths, and balancing RF outside-plant electronics. The technician reads network prints and splice sheets, follows established technical and safety procedures, and provides support to other departments and technicians as needed. The position also responds to OSP damage and excavation-related locating requests, helps investigate damage, and maintains working relationships with local utilities and government agencies. The technician keeps a daily performance log, may participate in an on-call rotation and regional market assignments, and performs other duties as assigned. The role requires the physical activities and environmental exposure described in the posting. Astound describes itself as a provider of internet, WiFi, mobile, TV, and fiber infrastructure services. The company highlights training, coaching, and a supportive work environment. For Pennsylvania, the stated base salary range is $32.00–$57.00 per hour, with possible bonus, benefits, and commission where applicable. Actual pay may vary based on relevant skills, experience, capabilities, and other factors.

Requirements

High school diploma or equivalent.
Minimum one (2) year of relevant experience, as stated in the posting.
Construction knowledge and skills, including splicing and use of various tools and equipment.
Ability to communicate concisely and understandably.
Ability to ask questions to gather information, access information, and make sound decisions.
Ability to work with minimal supervision and maintain a high degree of productivity.
Ability to lift and carry 45 or more pounds.
Ability to pull, push, walk, stand, bend repeatedly, climb, and reach above the shoulders.
Ability to work in conditions involving excessive heat or cold, humidity or dampness, dust, odorous chemicals, working closely with others, and working alone.

Nice To Haves

Strong organizational, communication, and technical skills.
Experience with HFC system maintenance, repair, and outside plant.

Responsibilities

Splice all types of count fiber cables, including ribbon and loose fiber.
Troubleshoot fiber-optic equipment and fibers using test equipment.
Perform fiber troubleshooting and repairs, escalating unresolved issues to appropriate work groups.
Read and interpret node/fiber prints and fiber splice sheets.
Perform basic troubleshooting, repair, and alignment of forward and return paths.
Follow established engineering and technical processes and procedures.
Participate in advanced site surveys as required.
Provide technical support to other departments, including drop repair, plant construction, and headend/hub maintenance.
Join other technicians to investigate customer-escalated issues, identify causes, refer issues to the correct department, or repair them.
Maintain a daily log to track performance, accountability, and reporting or reference information.
Respond to requests to locate facilities near excavation activity or during short-term monitoring and major excavation projects near the OSP.
Respond to dispatches involving underground and aerial damage to assist with investigations into why or how the OSP was damaged.
Maintain positive relationships and open communication with local utilities and government agencies regarding OSP issues.
Follow required procedures for establishing and maintaining a safe work zone.
Participate in an on-call rotation schedule as needed, depending on the market.
Participate in regional market assignments.
Perform construction duties involving aerial and underground coaxial and fiber cable.
Splice coaxial and fiber cables.
Perform RF balancing of coaxial outside-plant electronics.
Perform other duties as assigned.