Constituency Assistant

House of Commons (Canada) / Chambre des communes (Canada) • Salmon Arm, BC

4d

About The Position

In this role, you will support the smooth operation of the constituency office by assisting with the Member’s communications, organizing and prioritizing correspondence, and serving as the first point of contact for constituents. Working closely with the Member of Parliament, you will provide a combination of administrative and client service supports, including answering calls, greeting visitors, responding to emails, managing client casework, and assisting with data entry and filing. In this role, you will contribute to a team where your work will help strengthen the office’s service and outreach to help deliver meaningful support to the community.

Requirements

• Post-secondary education from a recognized institution or an acceptable combination of education, training, and relevant experience.
• Customer service experience in an office setting providing reception or administrative support.
• Confidentiality, professionalism, discretion, tact, and diplomacy.
• Strong organizational and time management skills.
• Strong computer skills including experience with the Microsoft Office suite of programs.
• Experience collaborating with others and working in a team.
• Experience preparing formal correspondence.
• Excellent written and oral communication abilities, with great attention to detail.
• Experience managing multiple priorities and tight deadlines in demanding, fast-paced environment.
• High degree of flexibility with changing workplans including occasional evening and weekend work hours.
• Experience or ability to use social media and online graphics creation programs.
• Proficiency in English

Nice To Haves

• Experience working with a Member of Parliament or a political office.

Responsibilities

• Assist with the Member’s communications
• Organize and prioritize correspondence
• Serve as the first point of contact for constituents
• Answer calls
• Greet visitors
• Respond to emails
• Manage client casework
• Assist with data entry and filing
• Strengthen the office’s service and outreach to help deliver meaningful support to the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree