Consolidated Veterans Services Representative: (WSS5)-South Seattle/Hybrid

State of Washington•King County - Seattle - S. Seattle, WA

4d•Hybrid

About The Position

The Employment Security Department (ESD) is seeking a collaborative, community-minded professional to serve as a Consolidated Veterans Services Representative (CVSR), (WorkSource Specialist 5) in King County. The ideal candidate is an engaging relationship-builder who thrives in outreach settings and is passionate about supporting veterans in achieving meaningful employment. You communicate with clarity, navigate complex program requirements with confidence, and bring a strong commitment to equity and service. You excel at connecting employers with talent, guiding veterans through barriers to employment, and partnering across the workforce system to ensure veterans receive the priority and support they are entitled to. Please note: This opportunity is eligible for one day of telework work weekly upon completion of training. About the Workforce Services Division: Workforce Services Division (WSD) is made up of three Lines of Business: WorkSource, Central Operations System Support, and Washington Service Corps (WSC). WSD administers the Labor Exchange (LEX), Migrant Seasonal Farmworker (MSFW), Veterans Services, Trade Adjustment Assistance (TAA), and WorkFirst and RESEA programs for job seekers and employers in Washington and provides job seekers with referrals to partners providing Workforce Innovation & Opportunity Act (WIOA) adult, youth, and dislocated worker training and support services.

Requirements

Option 1: One (1) year experience as a WorkSource Specialist 4 or equivalent class within the Employment Security Department, or another state’s Employment Security agency OR Option 2: Three years of professional experience in workforce development, social or human resource services, public relations, or professional public contact work AND serving as a lead worker, team lead, or subject matter expert responsible for guiding staff, assigning work, and supporting daily operations.
Option 3: A combination of education and/or relevant experience.
Education to Experience Equivalences : Associate Degree = 2 years | Bachelor Degree = 4 years | Masters or Higher = 5 years
A Master’s degree or above will substitute for one (1) year of work experience.
The ability to take action to learn and grow.
The ability to take action to meet the needs of others.
Employer Outreach and Business Needs Assessment Expertise: Ability to connect jobseekers with employment opportunities.
Veteran Employment Advocacy Expertise: Ability to promote veteran hiring initiatives.
Workforce Service Facilitation Expertise: Ability to deliver personalized workforce services.
Public Engagement and Outreach Expertise: Ability to represent workforce programs in the community.
Adaptability: Ability to manage evolving workforce service responsibilities.
Must be able to pass an Unemployment Insurance (UI) Claim & Benefit Information Review.

Nice To Haves

Selective preference will be accorded to Veterans with first priority given to qualified service-connected disabled Veterans, second to qualified eligible Veterans, and third given to qualified eligible persons as defined by Title 38, USC, Section 4101(5).
To receive selective veteran preference, please attach your U.S. Dept. of Veterans Affairs – ‘ Civil Service Preference Letter ’, DD214 or equivalent document along with your resume and cover letter .

Responsibilities

Build and maintain relationships with employers, unions, apprenticeship programs, and community partners to promote veteran hiring and identify job opportunities.
Conduct employer outreach, needs assessments, and labor-market engagement to connect veterans with suitable employment.
Provide individualized employment and training services to veterans and eligible spouses, including assessments, job development, referrals, and follow-up.
Deliver intensive case management for veterans with significant barriers to employment, including developing and updating Individualized Employment Plans (IEPs).
Ensure veterans and eligible persons receive Priority of Service by training WorkSource staff and partners on related policies and requirements.
Coordinate with WIOA, DVOP, VR&E, and other workforce programs to align services and support veteran job seekers.
Participate in job fairs, hiring events, and community activities that support veteran employment.
Maintain accurate case notes, service documentation, and employer data in required systems; monitor outcomes and prepare quarterly reports.
Conduct targeted outreach to underserved veteran populations, including those on military bases, identifying as LGBTQ+, in tribal communities, at colleges, and in justice-involved settings.
Facilitate connections to internal and external resources, including training programs, UI, apprenticeships, and supportive services.