Consignment Account Manager

Farfetch•New York, NY

14h•$60,000 - $75,000•Hybrid

About The Position

The Consignment Account Manager is responsible for cultivating and growing relationships with Stadium Goods' most valuable consignors to drive inventory acquisition and supplier retention. This role manages a portfolio of high-value accounts while delivering a premium, personalized consignment experience from onboarding through inventory management. Working cross-functionally with Marketing, Commercial, Customer Service, Catalog, and Operations, the Account Manager serves as the primary point of contact for consignors, helping grow supply, improve retention, and strengthen Stadium Goods' position as the leading destination for sneaker and streetwear consignments.

Requirements

2–4+ years of experience in account management, client success, sales, business development, or supplier relationship management
Demonstrated ability to build and maintain strong client relationships while delivering exceptional customer service
Strong organizational skills with the ability to manage multiple priorities and a portfolio of high-value accounts
Excellent written and verbal communication skills with a highly professional and client-focused approach
Comfortable working toward inventory growth targets and performance KPIs
Highly collaborative with the ability to partner effectively across multiple internal teams
Self-motivated, resourceful, and able to thrive in a fast-paced, entrepreneurial environment

Nice To Haves

Passion for sneakers, streetwear, luxury fashion, or the resale marketplace is a strong plus

Responsibilities

Manage a portfolio of 40+ high-value consignor accounts, serving as the primary day-to-day point of contact
Build strong, long-term relationships through proactive communication and personalized account management
Deliver a luxury-level service experience while ensuring consignors receive the full value of Stadium Goods' offerings
Reactivate inactive suppliers and identify opportunities to strengthen existing partnerships
Execute outreach strategies to increase supplier engagement and grow inventory supply
Contribute to Partner Success inventory acquisition goals and team KPIs
Identify opportunities to expand consignor participation and increase product volume
Attend industry events and networking opportunities to strengthen supplier relationships and represent the Stadium Goods brand
Prepare and deliver personalized communications, including product insights, promotional opportunities, accepted brands, and marketplace updates
Coordinate inventory-related activities to ensure a seamless end-to-end consignment experience
Monitor consignor inventory and proactively identify opportunities to improve account performance
Resolve day-to-day account issues quickly and escalate complex matters to the Senior Account Manager when appropriate
Support monthly, quarterly, and annual inventory planning through data collection and reporting
Partner closely with Marketing, Commercial, Customer Service, Catalog, and Operations teams to fulfill consignor needs and execute business initiatives
Provide insights on supplier trends, opportunities, and challenges to support continuous improvement across the Partner Success organization