Consignment Account Manager - Philadelphia, PA

Becton Dickinson Medical Devices • Philadelphia, PA

22h • Hybrid

About The Position

The primary focus of the Customer Account Manager position will be analysis and management of consignment product, within customer accounts. In this role, the associate will work with both our sales organization and their customers. The role focuses on consignment product located within customer accounts. The primary job responsibilities will be scanning consignment product, resolving consignment product variances with the sales team and customer, and ensuring the reporting of consignment is accurate. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Requirements

• Intermediate knowledge of spreadsheet, word processing, and database software, within a Windows based environment.
• Ability to analyze and interpret data.
• Willing to travel 85-90% of the time.
• 1-2 years of customer service in a customer facing, Sales or Account Management role.

Responsibilities

• Scan customer consignment inventory.
• Obtain POs for consignment used by the customer.
• Maintain consignment reporting for Field Inventory and Sales.
• Travel to customer accounts, interact with the customer to ensure accurate scanning of consigned products, while taking appropriate action: Driving or returning consignment products, facilitating consignment requests etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level