Conservation Engagement Specialist

Virginia Zoological Society•Norfolk, VA

2d•Onsite

About The Position

The Conservation Engagement Specialist works within the Mission Engagement department to maximize the effectiveness of the Virginia Zoo’s interpretive and conservation engagement programs. The Conservation Engagement Specialist develops, delivers, and evaluates all Virginia Zoo conservation engagement programs. These programs include, but are not limited to, educator chats, early childhood programs, animal ambassador pop-ups, special events, and community science programs.

Requirements

Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks.
Proficient with Microsoft Office Suite or related software.
Ability to work and interact with guests, staff, adult volunteers, and teen volunteers.
Bachelor’s Degree preferred, or equivalent experience in related field
At least two years related experience in interpretive programs required.

Nice To Haves

Certification from the National Association of Interpretation (CIG), preferred for II or Senior

Responsibilities

Contribute to the development, scheduling, training, delivering, and evaluation of conservation engagement programs, including but not limited to daily Zoo interpretive programs, early childhood programs, Zoo tours and Zoo-wide events.
Assist the Conservation Engagement Team with providing daily administration and periodic evaluation of staff and volunteers’ execution of guest engagement programs.
Track and compile data monthly on attendance and feedback for conservation engagement programs. Work with Conservation Engagement Team to identify any missed opportunities and opportunities for growth.
Supervise Conservation Youth Team teen volunteers including during on-grounds volunteer hours, off-site trip, and in advanced tracks.
Contribute to the development, implementation, and facilitation of interpretation trainings for Zoo staff and volunteers.
Lead and/or assist the development of conservation engagement opportunities zoo-wide events and volunteer pathways related to conservation engagement programs.
Lead and/or assist in the development of community science, animal handling programs, and outreach opportunities.
Maintain biofact library with tracking, audits, evaluation, and physical maintenance.
Handle Animal Ambassador collection animals utilized in conservation engagement programs.
Assist Animal Ambassador Team with animal husbandry tasks associated with conservation engagement programs.
Assist other Zoo departments by providing research content, write articles, fliers, communications/interpretive materials, and other promotional and support materials, as assigned.
Remain up to date on latest trends and research to promote effective educational guest engagement strategies.