ConnectU Hiring Event Fall 2026 - Portland

Unum Group•Portland, ME

6d•Onsite

About The Position

Unum is hosting an on-site hiring event at its Portland, Maine campus on Thursday, November 19, from 10:00 a.m. to 4:00 p.m. ET. Attendees can take part in career conversations and interview preparation sessions, and may interview on site for entry-level customer operations roles. Applicants seeking an interview must apply before the event and complete the computer skills assessment sent by email after applying. A Unum team member will contact selected applicants with an interview time. Interview slots are limited and offered on a first-come, first-served basis. The roles discussed and interviewed for are on-site positions based at the Portland home office. Roles featured include Associate Life Event Specialist, Benefit Specialist Trainee, ADA Specialist, and Accommodation Specialist. The Associate Life Event Specialist manages short-term disability claims and integrated leave requests, including eligibility review, claim validation, coordination with clinical and vocational experts, claim transitions, and communication with employer contacts. The Benefit Specialist Trainee learns to adjudicate assigned short- and long-term disability claims under a formal mentor for 6–12 months, using critical thinking and independent judgment in accordance with claims policies and procedures. The ADA Specialist serves as a primary employer contact on claim and leave status, provides consultation and education on disability-related matters, and explains processes and benefits related to staying at work, returning to work, and workplace adjustments. The Accommodation Specialist supports key client partnerships by navigating regulatory and corporate leave policies, coordinating with client teams, third-party administrators, and internal partners, resolving operational challenges, and supporting continuous improvement. Overall role requirements may vary by position. Unum requires a high school degree and identifies interpersonal, customer relationship, business communication, computer, decision-making, analytical, organizational, and attention-to-detail skills as relevant qualifications. The salary range listed is $36,000 to $68,000; actual pay depends on skills, geographic location, and experience. Unum describes its culture as award-winning, with inclusion and diversity as priorities, and offers career advancement opportunities and student loan repayment options.

Requirements

High school degree required.
Strong interpersonal and customer relationship skills.
Strong business communication skills, including telephone, email, and written communication.
Knowledge of Windows and Microsoft Office, including Word, Excel, and Outlook, as well as general keyboard and computer skills.
Decision-making and analytical skills.
Attention to detail and organizational skills.

Responsibilities

For Associate Life Event Specialist: manage short-term disability claims and integrated leave requests by reviewing eligibility and validating claims.
For Associate Life Event Specialist: coordinate with clinical and vocational experts, ensure smooth claim transitions, communicate clearly, and maintain relationships with employer contacts while meeting service and quality standards.
For Benefit Specialist Trainee: learn to adjudicate assigned short-term and long-term disability claims in accordance with claims philosophy, policies, and procedures.
For ADA Specialist: serve as a single point of contact for employers regarding individual claim or leave status, and provide consultation and education on disability-related matters.
For ADA Specialist: explain Unum communications, processes, and benefits, including considerations related to staying at work, returning to work, and workplace adjustments.
For Accommodation Specialist: support key client partnerships by navigating regulatory and corporate leave policies and coordinating with client teams, third-party administrators, and internal Unum partners.
For Accommodation Specialist: resolve operational challenges, drive positive outcomes for clients and employees, and support continuous improvement.