ConnectU Hiring Event Fall 2026 - Portland
About The Position
Unum is hosting a ConnectU Hiring Event at its Portland, Maine campus on Thursday, November 19, from 10:00 a.m. to 4:00 p.m. ET. Attendees can take part in career conversations and interview preparation sessions, and may interview on site for entry-level customer operations roles. The positions being discussed and interviewed for are on-site roles based at Unum’s Portland home office. To be considered for an on-site interview, applicants must complete an application before the event and complete the computer skills assessment sent by email after applying. A team member will contact applicants with their interview time. Interview slots are limited and offered on a first-come, first-served basis. Roles discussed at the event include Associate Life Event Specialist, who manages short-term disability claims and integrated leave requests; Benefit Specialist Trainee, who learns to adjudicate assigned STD/LTD claims with a formal mentor; ADA Specialist, who serves as an employer’s point of contact and provides education on disability-related matters; and Accommodation Specialist, who supports client absence-management solutions and stakeholder relationships. Unum describes itself as an organization committed to employee growth, inclusion, and helping people thrive. It has 10,000 employees and helps more than 39 million people worldwide. Unum and Colonial Life are part of Unum Group, a Fortune 500 company.
Requirements
- High school degree required.
- Strong interpersonal and customer relationship skills.
- Strong business communication skills, including telephone, email, and written communication.
- Knowledge of Windows and Microsoft Office, including Word, Excel, and Outlook, plus general keyboard and computer skills.
- Decision-making and analytical skills.
- Attention to detail and organizational skills.
- Applicants seeking an on-site interview must apply before the event and complete the computer skills assessment sent by email after applying.
Responsibilities
- Participate in career conversations, interview preparation sessions, and potentially on-site interviews for customer operations roles.
- Associate Life Event Specialist: Review eligibility, validate short-term disability claims and integrated leave requests, coordinate with clinical and vocational experts, support smooth claim transitions, communicate clearly, maintain employer relationships, and meet service and quality standards.
- Benefit Specialist Trainee: Learn to adjudicate assigned STD/LTD claims, applying critical thinking and independent judgment in accordance with claims philosophy, policies, and procedures; work with a formal mentor during the 6–12-month training period until assessed as capable of independent work.
- ADA Specialist: Serve as the employer’s single point of contact on individual claim or leave status; consult and educate on disability-related matters; clarify Unum communications, processes, and benefits; and educate on stay-at-work, return-to-work, and workplace-adjustment considerations.
- Accommodation Specialist: Deliver absence-management solutions for key client partnerships, navigate regulatory and corporate leave policies, build stakeholder relationships, resolve operational challenges, support positive outcomes, and contribute to continuous improvement.
Benefits
- Award-winning culture
- Inclusion and diversity as a priority
- Performance-based incentive plans
- Competitive benefits package including health, vision, dental, and short- and long-term disability coverage
- Generous paid time off, including paid time to volunteer
- 401(k) employer contribution described as up to 9.5%
- Mental health support
- Career advancement opportunities
- Student loan repayment options
- Tuition reimbursement
- Flexible work environments
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
