Connection Leader
About The Position
Pathfinder is seeking a Connection Leader to manage daily services in Medicaid Waiver-funded programs and lead a team of Direct Support Professionals (DSPs). This role involves mentoring, advocating, and championing individuals with intellectual and developmental disabilities to help them live active, empowered, and connected lives. The Connection Leader will ensure high-quality support at service locations, coordinate staffing, provide direct care when needed, and guide Person-Centered Planning efforts. Responsibilities include building natural supports, managing budgets, and advocating for essential services to create opportunities for individuals to thrive.
Requirements
- High school diploma or GED required.
- 18 years or older.
- Valid driver’s license, insured vehicle, and a safe driving record.
- Ability to lift up to 50 pounds.
- Ability to work a flexible schedule as needed.
- Strong leadership, coaching, and conflict resolution skills.
- Excellent organizational, communication, and problem-solving abilities.
- Proficient with Microsoft Office Suite and documentation systems.
- Knowledge of employment laws and caregiving best practices.
- Basic language, written, and computer skills necessary for communication and documentation.
- Demonstrated ability to support people with disabilities.
- Crisis prevention, intervention, and teaching skills.
- Ability to speak, hear, and read the English language.
- Ability to push and pull against potential resistance, and implement non-physical and approved physical interventions and CPR with people supported when needed.
- Adequate vision, writing, and documentation skills to perform the essential functions of the job.
Nice To Haves
- Prior experience supporting individuals with disabilities preferred.
Responsibilities
- Manage daily operations at assigned service locations.
- Act as a mentor, teacher, and advocate for individuals supported.
- Guide DSPs to deliver high-quality, person-centered care.
- Assist individuals in daily living, goal achievement, and community engagement.
- Ensure that Person-Centered Individualized Support Plans (PCISP) and safety measures are followed.
- Train and mentor DSPs to maintain consistent, high-quality service.
- Oversee staff scheduling, timesheets, and performance management.
- Organize staff meetings and fill in during staffing shortages when needed.
- Support individuals and families in building natural support systems.
- Advocate for individuals during quarterly and annual team meetings.
- Ensure funding and programming align with each individual's needs.
- Review and monitor waiver budgets to meet service and support goals.
- Monitor environmental safety at service sites.
- Submit maintenance requests and oversee repairs.
- Ensure documentation, health records, and progress reports are completed accurately and on time.
- Participate in audits and support organizational compliance.
Benefits
- Competitive Pay & Paid Training
- Paid Time Off & Holidays
- Comprehensive Insurance Coverage – Medical, Dental, and Vision plans
- Employer-Paid Coverage – Basic Life Insurance, Short-Term Disability (STD), and Long-Term Disability (LTD)
- 403(b) Retirement Plan with Employer Match
- Tuition Reimbursement
- Professional Development & Training
- Person-Centered Thinking Training
- Wellness Platform Incentives
- Financial Wellness Platform
- Employee Assistance Program (EAP)
- Free Pathfinder Kids Clinic
- Verizon Wireless Discount
- YMCA Discount
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
