Connected Solutions Technician

Baxter International Inc. • Denver, CO

2d • $68,000 - $93,500 • Hybrid

About The Position

This is where your technical expertise in connected medical systems directly supports patient care. As a Connected Solutions Technician, you’ll ensure critical healthcare technologies operate reliably—helping clinicians deliver safe and effective treatment. Your Team You will support and train field service technicians and other CSTs on advanced systems and service procedures. This role operates across hospital environments and service centers, supporting both installed systems and new deployments. You’ll work with technologies spanning medical devices, network infrastructure, and connected care platforms.

Requirements

• 5+ years of hands-on experience servicing medical devices
• Experience troubleshooting mechanical, electrical, and networked systems
• Knowledge of network infrastructure, including TCP/IP and connected device environments
• Experience troubleshooting PoE switches, servers, and connected systems
• Valid driver’s license and ability to meet DOT requirements
• Associate degree or technical/trade certification in a related field preferred
• Certifications such as CompTIA Network+, Security+, MCSE, or MCSA preferred
• Experience working with FDA-regulated medical devices preferred
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Responsibilities

• Perform advanced troubleshooting and repair of electronic, hydraulic, and pneumatic medical equipment
• Diagnose and resolve issues with network-connected devices, including servers and PoE switches
• Maintain and configure computer and network equipment post-install (systems, peripherals, configurations)
• Plan and execute preventive maintenance and service schedules across assigned customers
• Perform in-field depot-level repairs on internal mechanical and electrical components
• Utilize OEM service documentation for root cause analysis and corrective actions
• Support product installations, system implementations, and configuration activities
• Participate in on-call service support as scheduled

Benefits

• medical
• dental
• vision coverage
• paid time off
• parental leave
• Employee Stock Purchase Plan (ESPP)
• 401(k) Retirement Savings Plan (RSP)
• Flexible Spending Accounts
• educational assistance programs
• paid holidays
• paid time off ranging from 20 to 35 days based on length of service
• family and medical leaves of absence
• paid parental leave
• commuting benefits
• Employee Discount Program
• Employee Assistance Program (EAP)
• childcare benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree