Connected Communities Sales & Events Manager

Alliance Mobile CareerLouisville, KY
Remote

About The Position

The Connected Communities Sales & Events Manager is a field-based, revenue-driving role focused on two core missions: generating consistent new subscriber activations through AT&T’s Connected Communities (ACC) program and Multi-Dwelling Unit (MDU) properties, and serving as the Events Lead for their assigned market—driving non-traditional sales opportunities outside of the retail store environment. This role reports directly to the Market Director and works in close partnership with AT&T Connected Communities Account Managers, retail store teams, and AT&T’s NAC (New AT&T Customer) Call Center. The ideal candidate is an outgoing, self-motivated sales professional who thrives in the field, builds strong relationships, and knows how to drive results in non-traditional environments.

Requirements

  • Proven sales skills with a track record of exceeding targets in a field or retail environment.
  • Strong customer service orientation with the ability to build lasting relationships.
  • Excellent written and verbal communication skills; ability to present professionally to property managers, event coordinators, and customers.
  • Strong time management and organizational skills with the ability to independently manage a high-activity schedule.
  • Prospecting skills and comfort with cold outreach, door-to-door canvassing, and community engagement.
  • Experience with pipeline or funnel management; ability to manage multiple accounts and opportunities simultaneously.
  • Ability to work flexible hours including evenings and weekends as event schedules require.
  • This is a 100% remote position that requires daily travel for business purposes.
  • Employees must maintain a reliable personal vehicle, valid driver’s license, and active automobile insurance coverage.
  • Daily driving between locations, meetings, or assigned work sites is an essential function of this role
  • Must successfully complete a background check, driver’s license check, and substance abuse testing.

Nice To Haves

  • Wireless, telecom, or direct sales experience preferred
  • AT&T product knowledge a plus

Responsibilities

  • Prospect and engage new and existing residents at ACC Properties and Multi-Dwelling Units (MDUs), targeting new move-ins and upgrade opportunities across Wireless, Fiber Internet, and DIRECTV Stream.
  • Execute a minimum of 20 property visits and 2 onsite resident events per week, maintaining a consistent and high-activity field presence.
  • Generate and manage a pipeline of qualified leads and transfer prospects to the AT&T NAC Call Center for fiber internet order activations—keeping lead volume high and conversion strong.
  • Conduct daily follow-up calls with prospects and current customers; report daily results to Market Director.
  • Maintain an updated account list with notes on renewal eligibility, discount opportunities, and additional service potential.
  • Build and sustain strong working relationships with AT&T Connected Communities Account Managers and property ownership/management groups.
  • Prepare a monthly action plan and 3-month performance report for assigned ACC properties for the monthly ACC OPS Review.
  • Leverage Alliance retail store resources and associates when hosting onsite resident events—coordinating with store teams as needed.
  • Serve as the Events Lead for the assigned market—owning the planning, scheduling, and execution of all off-site sales events and activations.
  • Identify, schedule, and manage events at non-traditional venues including shopping centers, farmers markets, police and fire stations, corporate campuses, community events, and other high-traffic locations.
  • Work directly with AT&T Account Reps to get events on the AT&T calendar or independently schedule events as appropriate.
  • Staff and work events personally whenever possible, and coordinate retail store associates or other team members to cover events as needed.
  • Track event performance and report results including activations, leads generated, and GP contribution.
  • Identify new event opportunities within the market and continuously grow the event calendar to drive incremental sales outside the four walls of the store.
  • Maintain and report weekly and month-to-date performance against NAC lead/transfer goals, activation targets.
  • Manage a monthly sales forecast and submit all expense reports accurately and on time.
  • Complete all AT&T training requirements on a monthly, quarterly, and annual basis.
  • Communicate proactively with the Market Director on performance, challenges, and opportunities.

Benefits

  • Medical, Dental, Vision, and 401(k)
  • Accruing Paid Time Off (PTO) + Holiday Pay
  • Parental Leave
  • Performance-Based Bonuses
  • 50% discount on AT&T Wireless bill and additional employee discounts
  • Tuition Support
  • LTD, STD, and Life Insurance (available after 60 days of employment)
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