Configuration Technician I

Love's Travel Stops & Country Stores•Oklahoma City, OK

1d•Onsite

About The Position

This position is responsible for the configuration and processing of IT equipment for deployment to field and corporate users.

HS Diploma or equivalent required
Intermediate knowledge with Windows OS troubleshooting and software installation
Familiar with Android and iOS devices including tablets and phones
General understanding of networking and subnetting
Able to perform repetitive tasks quickly and efficiently in support of large scale deployments
Knowledge of OS installation and imaging
Familiar with computer hardware, internal components, and peripherals (laptops and desktops)
Excellent verbal and written communication skills
Knowledge of Microsoft Office
Requires prolonged sitting, some bending and stooping.
Occasional lifting up to 50 pounds.
Manual dexterity sufficient to operate a computer keyboard and calculator.
Requires normal range of hearing and vision.

College diploma or university degree in an IT field and/or zero to two years equivalent work experience preferred
Preferred two years technical support, IT equipment configuration, or equivalent experience

Monitor and fulfill internal tickets for IT equipment configuration requests
Collaborate and work with other configuration technicians to complete group projects or tasks
Stage, configure and teardown IT equipment in staging labs for new locations or projects
Process returned IT equipment for repair, re-use, salvage, or internal solutions
Work with onsite installation teams to remotely configure equipment at new locations
Provide remote IT support to installation teams at project or new locations
Ensure configured IT assets are accurately tracked in asset management software
Assist with inventory and warehouse management as needed
Other duties assigned as needed