Configuration Technician I

Love's Travel Stops & Country StoresOklahoma City, OK
Onsite

About The Position

This position is responsible for the configuration and processing of IT equipment for deployment to field and corporate users.

Requirements

  • HS Diploma or equivalent required
  • Intermediate knowledge with Windows OS troubleshooting and software installation
  • Familiar with Android and iOS devices including tablets and phones
  • General understanding of networking and subnetting
  • Able to perform repetitive tasks quickly and efficiently in support of large scale deployments
  • Knowledge of OS installation and imaging
  • Familiar with computer hardware, internal components, and peripherals (laptops and desktops)
  • Excellent verbal and written communication skills
  • Knowledge of Microsoft Office
  • Requires prolonged sitting, some bending and stooping.
  • Occasional lifting up to 50 pounds.
  • Manual dexterity sufficient to operate a computer keyboard and calculator.
  • Requires normal range of hearing and vision.

Nice To Haves

  • College diploma or university degree in an IT field and/or zero to two years equivalent work experience preferred
  • Preferred two years technical support, IT equipment configuration, or equivalent experience

Responsibilities

  • Monitor and fulfill internal tickets for IT equipment configuration requests
  • Collaborate and work with other configuration technicians to complete group projects or tasks
  • Stage, configure and teardown IT equipment in staging labs for new locations or projects
  • Process returned IT equipment for repair, re-use, salvage, or internal solutions
  • Work with onsite installation teams to remotely configure equipment at new locations
  • Provide remote IT support to installation teams at project or new locations
  • Ensure configured IT assets are accurately tracked in asset management software
  • Assist with inventory and warehouse management as needed
  • Other duties assigned as needed

Benefits

  • Fuel Your Growth with Love's - company funded tuition assistance
  • Paid Time Off
  • 401(k) – 100% Match up to 5%
  • Medical/Dental/Vision Insurance after 30 days
  • Competitive Pay
  • Career Development
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