Configuration Specialist x2 (CEMI)
About The Position
Human Resources Information Systems (HRIS) at Cornell supports the strategic goals of Human Resources by delivering technical solutions through Workday, Cornell’s human capital management system. We partner with campus stakeholders to provide system expertise, customer engagement, project management, and operational support that enable timely and effective delivery of HR services. As a business process configuration analyst for Workday, you will provide essential support in system configuration and ongoing maintenance. Your role will involve developing expertise to assist HRIS team members and university colleagues effectively. You will also be responsible for investigating configuration issues, identifying errors, and offering recommendations for resolution, all while working under the guidance of senior team members. Assist in the creation, testing, documentation, and upkeep of business process configurations. Address configuration-related issues, assess their implications, and implement approved modifications. When necessary, escalate complex or significant problems to the Configuration Team Lead. Additionally, contribute to data integrity initiatives and adhere to established data validation protocols. Engage in testing activities associated with system updates, enhancements, and new features. Support the triage of issues and assist in addressing urgent concerns regarding system functionality, ensuring that senior team members and the Configuration Team Lead are kept informed as necessary. Contribute configuration insights to aid in the development of training materials, user guidance, integrations, and data delivery processes. These positions support Cornell’s ongoing CEMI initiative, a university-wide effort focused on modernizing and improving HR, payroll, and administrative systems and processes across the institution. The Configuration Specialists will help support operational Workday configuration work and day-to-day HRIS production support while members of the broader team continue to focus on major CEMI project initiatives. This is an excellent opportunity for someone interested in gaining deeper experience in HR systems, business process configuration, enterprise operations, and cross-functional collaboration within a large and complex organization. This is a 2-year term appointment which may be ended or extended based on organizational needs, funding availability, and performance.
Requirements
- Bachelor’s degree or 2 years of experience or equivalent combination of education and experience.
- Excellent customer service skills.
- Excellent communication skills.
- Must be able to prioritize multiple concurrent responsibilities and meet deadlines.
- Ability to be both a team player and work independently.
- Ability to adapt easily to changing priorities.
- Project a professional image.
- Proven track record with handling confidential data professionally.
- Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.
Nice To Haves
- Information technology coursework or related experience.
Responsibilities
- Assist in the creation, testing, documentation, and upkeep of business process configurations.
- Address configuration-related issues, assess their implications, and implement approved modifications.
- Escalate complex or significant problems to the Configuration Team Lead.
- Contribute to data integrity initiatives and adhere to established data validation protocols.
- Engage in testing activities associated with system updates, enhancements, and new features.
- Support the triage of issues and assist in addressing urgent concerns regarding system functionality.
- Contribute configuration insights to aid in the development of training materials, user guidance, integrations, and data delivery processes.
Benefits
- Comprehensive health care options
- Generous retirement contributions
- Access to wellness programs
- Employee discounts with local and national retail brands
- Health and personal leave
- Three weeks of vacation
- 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
- Two additional floating holidays
- Tuition-free Extramural Study and Employee Degree Program
- Tuition aid for external education
- Cornell Children's Tuition Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
