Configuration & QC Specialist I

ICON plc•Farmingdale, NY
•Hybrid

About The Position

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers. This position may be hybrid, fully remote, or office-based depending on the selected candidate's location and business needs. Eastern Time Zone (EST) candidates are preferred. Join ICON Central Laboratories and play a key role in supporting clinical trials that help bring innovative treatments to patients worldwide. As a Configuration & QC Specialist I, you'll help configure and validate clinical trial laboratory databases, ensuring accuracy, quality, and compliance while partnering with cross-functional teams in a collaborative, fast-paced environment.

Requirements

  • Strong attention to detail and analytical skills.
  • Excellent communication and organizational abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office, including Excel.
  • Ability to work independently and collaboratively.
  • Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Nice To Haves

  • Experience in configuration, quality control, quality assurance, or data management.
  • Experience in healthcare, clinical research, or other regulated environments.
  • Familiarity with validation, documentation, and quality processes.

Responsibilities

  • Support the configuration and setup of clinical trial laboratory databases (LIMS).
  • Perform quality control reviews to ensure data accuracy and compliance.
  • Investigate and resolve configuration discrepancies.
  • Partner with Project Managers, Setup Specialists, and Scientific Affairs teams.
  • Maintain accurate documentation and support project deliverables.
  • Contribute to continuous improvement initiatives.

Benefits

  • Competitive base salary and performance related incentives
  • Health and wellbeing programmes including medical, dental, and vision coverage where applicable
  • Retirement and pension plans
  • Life assurance and disability coverage
  • Employee assistance programmes and wellbeing resources
  • Learning and development opportunities through structured training and career pathways
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