Configuration Management Lead
About The Position
GDIT is seeking a Configuration Management (CM) Lead to provide vital support to the Defense Enterprise Office Solution (DEOS) Cloud Service Offering contract. This position is a combination of remote (20%) and onsite (80%) support at either Arlington, VA or Fort Meade, MD. In this role, you will drive the success of configuration management activities, ensuring that all change control processes and standards align with Department of War (DoW) Enterprise Service Management Framework best practices. As the CM Lead, you will play a critical role in designing, facilitating, and managing change activities and workflows, ensuring seamless transitions while maintaining compliance with DoD directives. You will develop computer systems specifications that address business requirements and fit with company/customer system architecture standards. You will provide day-to-day support and processing of CRs as they progress through the change lifecycle, verify incoming Request for Change (RFC) forms are correctly completed and supporting artifacts are included, and assign CR numbers, change categories, and change types. You will notify change requestors, change implementors, and change practitioners when their CR requires additional information and coordinate any updates provided. You will ensure all Change Advisory Board (CAB) members vote on each change by the end of the review period, track status through the CR life cycle and provide updates upon request, and communicate CAB member decisions to affected stakeholders. You will design and implement change models and configurations workflows to optimize effectiveness and ensure compliance with DoD standards. You will participate in change and release review and planning, ensuring alignment with operational goals and requirements. You will develop and maintain the Configuration Management (CM) Plan in accordance with DoD Enterprise standards, Configurations and Information Technology Service Management (ITSM) knowledge articles, and DTO (Defense Tasking Order) tracking and reporting for enhanced configuration control. You will also create AAR (After Action Reports) summarizing implemented change outcomes and lessons learned, coordinate deployment of User Interface (UI) releases, ensuring consistent and incremental delivery of functionality, and develop and present capability briefings to educate stakeholders and align configuration objectives with broader program goals. Finally, you will maintain configuration baselines and develop effective auditing and status accounting practices to support compliance and operational requirements.
Requirements
- Bachelor’s Degree. An additional 4 years of experience may be substituted in lieu of degree.
- Minimum of an active Secret security clearance.
- CompTIA Security+ or similar for IAT Level II 8570 certification.
- 5+ years of related experience.
- Familiarity with CAB decision-making processes and lifecycle management.
- Proficiency in developing and maintaining operational documentation (e.g., CM plans, firewall rulesets, SOPs).
- Familiarity with Information Technology Infrastructure Library (ITIL) framework or similar change management best practices.
- Expertise in using SharePoint Online and Microsoft Power Platform workflows to enhance Configuration Management processes.
- Prior experience supporting DoW projects or familiarity with DoD Enterprise Service environments.
- US Citizenship Required: Yes
Responsibilities
- Provide day-to-day support and processing of CRs as they progress through the change lifecycle
- Verify incoming Request for Change (RFC) forms are correctly completed and supporting artifacts are included
- Assign CR number, change category, and change type
- Notify change requestors, change implementors, and change practitioners when their CR requires additional information; Coordinate any updates provided
- Ensure all Change Advisory Board (CAB) members vote on each change by the end of review period
- Track status through the CR life cycle and provide updates upon request
- Communicate CAB member decisions to affected stakeholders
- Design and implement change models and configurations workflows to optimize effectiveness and ensure compliance with DoD standards
- Participate in change and release review and planning, ensuring alignment with operational goals and requirements
- Develop and maintain the Configuration Management (CM) Plan in accordance with DoD Enterprise standards
- Develop and maintain Configurations and Information Technology Service Management (ITSM) knowledge articles
- DTO (Defense Tasking Order) tracking and reporting for enhanced configuration control
- AAR (After Action Reports) summarizing implemented change outcomes and lessons learned
- Coordinate deployment of User Interface (UI) releases, ensuring consistent and incremental delivery of functionality
- Develop and present capability briefings to educate stakeholders and align configuration objectives with broader program goals
- Maintain configuration baselines and develop effective auditing and status accounting practices to support compliance and operational requirements
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay and paid time off
- Full flex work weeks where possible
- Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Senior
