Configuration Engineer Advisor

Elevance Health•Indianapolis, IN

9d•Hybrid

About The Position

Wellpoint Federal, a subsidiary of Elevance Health, provides healthcare services and solutions for federal programs. The Configuration Engineer Advisor administers, supports, and continuously improves enterprise engineering, configuration management, and DevSecOps platforms. The role is accountable for platform availability, upgrades and patching, access and configuration management, licensing, source-code and release support, production operations, and user support across Atlassian Data Center products, GitHub, Jenkins, JFrog Artifactory, IBM Rational ClearQuest, and related tools. The position will also progressively support enterprise cloud environments and emerging AI platform administration capabilities. The role provides operational support across production and non-production environments, coordinating maintenance, changes, upgrades, releases, and issue resolution with application, infrastructure, database, security, and vendor teams. It includes documentation and operational readiness work, automation of recurring administrative tasks, cross-training and coverage with fellow administrators, and participation in after-hours maintenance and production support when required.

Requirements

BA/BS degree in Information Technology, Computer Science, or a related field and at least 6 years of IT experience, including application development experience; or an equivalent combination of education and experience.
At least 2 years of hands-on experience administering enterprise Atlassian platforms, including Jira and Confluence.
At least 2 years of experience supporting source-code management, CI/CD, artifact management, platform upgrades, patching, access administration, change management, and production support.
Foreign national applicants must have lived in the United States for at least three of the past five years, as required for the Wellpoint Federal division.

Nice To Haves

Experience administering Atlassian Data Center deployments of Jira, Confluence, and Bitbucket.
Experience supporting Linux-based enterprise applications, including patch validation, service management, permissions, log analysis, and troubleshooting.
Experience supporting IBM Rational ClearQuest and related middleware, including WebSphere Application Server and IBM HTTP Server.
Experience participating in scheduled maintenance, production changes, incident response, and after-hours support.
Experience administering GitHub repositories, permissions, organizations, branching strategies, integrations, and source-code governance.
Experience supporting Jenkins, JFrog/Artifactory, ClearQuest, Leapwork, or comparable engineering platforms.
Experience with version control, code-management practices, CI/CD pipelines, change management, and release-management processes.
Experience administering or supporting cloud environments such as Microsoft Azure, AWS, Google Cloud, or comparable enterprise cloud platforms.
Experience administering or supporting AI/ML, generative AI, or agentic AI platforms.
Experience with platform integrations, APIs, authentication, monitoring, logging, security controls, and vulnerability remediation.
Scripting or automation experience using PowerShell, Python, Bash, or comparable technologies.
Experience supporting platform migrations, cloud transitions, tool consolidation, or modernization initiatives.
Strong troubleshooting, documentation, communication, and cross-functional collaboration skills.

Responsibilities

Administer and support Jira, Confluence, Bitbucket, GitHub, Jenkins, JFrog/Artifactory, ClearQuest, Leapwork, and related engineering platforms.
Manage platform configurations, projects, repositories, workflows, boards, spaces, permissions, user access, plugins, integrations, and licenses.
Plan, coordinate, execute, and validate platform upgrades, security patches, monthly patch testing, and production changes.
Provide operational and production support, troubleshoot platform issues, and coordinate incident and problem resolution with infrastructure, security, application, and vendor teams.
Support source-code management, version control, branching, repository governance, change management, and release-management practices.
Develop and maintain platform documentation, operational procedures, support runbooks, configuration standards, and knowledge-transfer materials.
Identify opportunities to automate recurring administrative activities and improve platform reliability, supportability, and user experience.
Support administration and operational readiness of enterprise cloud environments, including access management, monitoring, configuration, security, and platform integrations.
Support administration of enterprise AI platforms, including generative AI and agentic AI environments, platform access, configurations, integrations, monitoring, governance controls, and production support.
Collaborate with other administrators to provide consistent operational coverage, cross-training, and failover support for critical platforms.
Support engineering platforms across production and non-production environments, including environment configuration, release readiness, platform validation, and issue resolution.
Coordinate scheduled maintenance, production changes, platform upgrades, and release-support activities with application, infrastructure, database, security, and vendor teams.
Participate in after-hours maintenance and production-support activities when required to maintain platform availability and support critical releases.