Configuration Analyst

RevSpring•Nashville, TN

1d•Remote

About The Position

RevSpring is seeking multiple Configuration Analysts to join their team. In this role, you will be responsible for configuring customer web applications (portals) and pay gateways using RevSpring’s proprietary SaaS applications. You will gather and translate customer requirements into software configurations, utilizing your knowledge of the Software Development Life Cycle (SDLC). The position involves writing and executing SQL queries, analyzing data for integrity and accuracy, and serving as a subject-matter expert for configuration options. You will also be responsible for creating comprehensive documentation, maintaining customer-specific profiles, and collaborating with Project Managers to ensure timely project completion. Additionally, you will test, maintain, and monitor systems, and engage in direct communication with customers to gather feedback and provide updates.

Requirements

Bachelor’s degree (U.S. or foreign equivalent) in computer science, data science, technology, or a related technical or engineering field.
Two (2) years of experience with software development and/or Quality Assurance testing software applications.
Experience coding and reviewing HTML/HTML 5
Experience with ETL/Data Warehouse
Thorough knowledge of SDLC (Software Development Life Cycle)
Ability to write and execute SQL queries
Ability to manage multiple projects, responsibilities, and competing priorities in a fast-paced environment.

Responsibilities

Configure customer web applications (portals) and pay gateways using RevSpring’s proprietary SaaS (software as a service) applications
Gather, evaluate and organize customer requirements and translate to appropriate portal configurations
Utilize in-depth knowledge of the Software Development Life Cycle (SDLC) to translate customer requirements into specific software configurations
Employ SQL skills to write and execute SQL queries
Analyze science, engineering, business, and other data processing problems to develop and implement solutions to complex applications problems, system administration issues, and network concerns
Analyze inbound data files to verify data integrity, consistency, and accuracy
Serve as the subject-matter expert for both existing and new configuration options across multiple applications
Create comprehensive documentation for existing and new configuration options, including user guides, manuals, and training materials
Maintain and update customer-specific configuration profiles to facilitate efficient and personalized service
Work closely with Project Managers to align configuration activities with project timelines and objectives
Test, maintain, and monitor systems and use object-oriented programming languages, as well as client and server applications development processes
Engage in direct communication with customers to gather feedback, clarify requirements, and provide updates on configuration progress.