Conference Services

CAMPBELLS LODGE INC•Chelan, WA

11d•Onsite

About The Position

Campbell's Resort is seeking a Conference Services professional to join their team. This role involves setting up, servicing, and breaking down various functions including coffee/soda services, and breakfast, lunch, dinner, and hors d'oeuvres events. The position requires a strong focus on guest service, attention to detail, and teamwork. The ideal candidate will be self-motivated, maintain good grooming and hygiene, and be able to work effectively in a team atmosphere. This is a variable-hour position with potential for health benefits after one year and 1456 hours worked.

Requirements

Minimum of 18 years of age.
Show enthusiasm about serving guests.
Ability to take direction, follow direction, and perform in a team atmosphere.
Ability to provide quick service and maintain composure under stress.
Good listening and written and verbal English communication skills.
Self-motivated: can find work to do without prompting or supervision.
Good grooming and personal hygiene.
A current Food Handler's permit is required within 14 days of hire.
A current WSLCB Class 12 Mixologist or Class 13 Server Permit within 30 days of hire.

Nice To Haves

Experience with tray service or restaurant work is helpful, but not required.

Responsibilities

Arrive to work on time and be ready to work.
Ensure uniforms are neat, clean, and follow the dress code.
Set up, service, and break down coffee/soda services, and breakfast, lunch, dinner and hors d’oeuvres functions, according to job standards, paying attention to small details.
Act as a team member, showing enthusiasm and helping other banquet/conferences staff.
Assist with training all new team members.
Help other departments as needed.
Maintain cleanliness of back service areas and equipment, and keep service areas well stocked.
Set up audio-visual equipment and participate in regular A/V training, including maintaining proper storage.
Be pleasant, courteous, and sensitive to guests at all times, and attentive to the meeting planner and guests’ needs.
Be knowledgeable about Campbell’s services and history and Lake Chelan recreational activities to answer guests’ questions.
Control dish breakage to reduce costs and record and report all breakage to your supervisor.
Suggest improvements to managers.