Conference Services Supervisor

Aramark•Columbus, OH

5d•Onsite

About The Position

To lead and direct the Conference Aide staff in maintaining and exceeding the highest quality standards daily. Responsible for the organization and supervision of the Conference Aide staff. Tasks include attending all operations department meetings, maintenance and organization of function sheets, supervision of all designated Conference Aide duties. As part of the setting and resetting of the rooms they are to make sure the rooms meet every standard established by the center using quality control standards and any special requirements specified by specific groups. Assists all guests in a cordial and pleasant manner.

Requirements

Requires a positive attitude, strong work ethic, and a willingness to do what it takes to achieve the required results.
Must be able to read, write, and clearly speak English.

Nice To Haves

Two years of experience as a Banquet Set-up Person and one year of experience as a Banquet Captain at a hotel is preferred.

Responsibilities

Understands, follows, and enforces all Aramark and location policies and procedures.
Ensures that emergency procedures are understood so that in the event of an emergency, the procedures are executed with accuracy and in a timely fashion.
Ensures that all safety procedures are understood and followed to maintain a safe working environment.
Participation in all operational department meetings (daily operations meeting)
Organization and distribution of daily function sheets to Conference Aide staff.
Review function sheets for accuracy or discrepancies and assign tasks based on functions and events.
Daily inspection of all rooms, ensuring accurate logistics set up as well as adherence to standards established for room set ups.
Supervision and participation in setting up all Breakout or Workshop rooms according to the specifications given by the Conference Planners.
Represents Aramark and the location in such a manner as to enhance their reputation.
Makes sure rooms are clean and pass the standard quality assurance before a workshop or breakout session is to begin. This includes but is not limited to; floors being vacuumed and free of stains, walls being cleaned, windows being clean, and all lights working.