Conference Services Manager | Field & Stream Lodge Co. | Bozeman, MT

PM Hotel Group•Bozeman, MT

15h•$65,000 - $70,000•Onsite

About The Position

This role is responsible for creating BEOs, detailing, and executing social, corporate, and F&B-driven events and onsite activations—ranging from celebrations, and corporate events to creative brand activations and local gatherings. The ideal candidate is both revenue-driven and execution-focused, ensuring that every event is thoughtfully planned, seamlessly delivered, and aligned with the hotel’s unique style.

Requirements

At least a high school diploma
2+ years of experience working in both branded and independent hotel sales
At least 1 year of experience working in food & beverage
Ability to communicate clearly in a positive and professional manner
Ability to perform under pressure
Ability to assist clients in all their requests
Ability to use computers, Hospitality CRM, databases, property management systems, and industry business intelligence tools.

Responsibilities

Serve as the primary client contact from contract signature through event completion.
Coordinate menus, pricing, service details, room setups, audiovisual needs, vendors, signage, timelines, billing, and payment.
Prepare accurate BEOs, group resumes, diagrams, event timelines, and internal planning materials.
Lead event-detail and pre-conference meetings.
Partner with the Executive Chef, restaurant team, and hotel departments to create successful, operationally sound events.
Maintain timely client communication and process amenity and special requests.
Keep event records, forecasts, budgets, and client preferences current in STS.
Conduct final walkthroughs and lead pre-event team meetings.
Welcome clients and serve as their primary on-site contact.
Monitor room setups, service timing, food presentation, vendor activity, and the overall guest experience.
Resolve event-day challenges calmly, promptly, and professionally.
Manage deposits, billing instructions, master accounts, banquet checks, concessions, and final invoices.
Review all event charges and supporting documentation for accuracy.
Complete banquet and catering forecasts and assist with pace reports, revenue tracking, and event summaries.
Conduct post-event follow-up, gather feedback, and document relevant details for future business.
Coordinate signature experiences such as backyard events, fire-pit gatherings, s’mores activations, tastings, promotional events, and community partnerships.
Manage vendor access, deliveries, setup, event execution, and breakdown.
Coordinate with Front Desk, Housekeeping, Engineering, Food & Beverage, and other departments.
Develop checklists and procedures for recurring activations and guest experiences.
Generate catering business through proactive outreach, community networking, and local partnerships.
Respond to catering inquiries and manage opportunities from proposal through signed contract.
Conduct site visits, tastings, and client meetings.
Maintain accurate sales activity and booking records to support forecasting.
Support additional sales, event, and hotel initiatives as assigned by the Director of Sales & Marketing.