Conference Services & Catering Coordinator - Year Round - Full Time

Alterra•Steamboat Springs, CO

2d•$23 - $24•Onsite

About The Position

This position will assist the department with the full cycle of catering and conference services processes and interface with all appropriate departments. Providing key administrative support to the department and playing a vital role in the sales efforts. Come join our dynamic growing team and find your Steamboat Dream!

Requirements

Knowledge and use of Salesforce/Delphi helpful – Run Reports, Contact Management, Generate contracts
Knowledge and use of MS Office Products-Design, create excel reports and word memos
Must have good communication skills
Must be able to work nights and weekends as needed
Must be able to work outside in sometimes inclement weather
Preferable to be able to provide ski/ride tours with groups
Must have a valid driver’s license with Certificate of Insurance and meet company insurability requirements
Must be able to travel by vehicle when required, at times in winter driving conditions in Colorado
Interact and maintain positive relationships with guests, co-workers, and management consistent with Steamboat Ski and Resort Company’s Service Excellence standards
Communicate clearly in English, both verbal / non-verbal, and written
Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Company’s Service Excellence standards

Nice To Haves

Bachelor’s degree

Responsibilities

Work closely with Catering & Conference Services Managers and Director of Hotel Sales and Catering
Assume the Project lead role for various initiatives throughout social and group catering to grow sales and ancillary spend
Monitor the conference services inbox and voicemail and assist managers with leads, proposals, and RFP’s
Manage oversight of daily, weekly reports, and distributions for Delphi Management system
Update and program menus and items in the Delphi Sales Management system as requested
Provide onsite support for the banquet and F&B teams for conferences, weddings, social events etc.
Oversee and carry out various day-to-day departmental administrative functions
Coordinate, initiate, and prepare, client billing ensuring they are being sent in a timely and accurate manner
Maintain group folders, pre-con notebooks and preparations related documents for all group & social catering business and assist with social catering contract issuance
Manage oversight of all vendor related communication, including filtering of pre-event related questions and all pertinent load-in/load out information for events
Work with assigned groups to detail conference & event needs and provide clients with accurate, detailed BEOs, estimates and layouts
Assist managers in the scheduling, preparation, and execution of site tours
Distribute mail daily, make sure all managers get copies of pertinent emails of all intercompany happenings or pertinent information and update department bulletin boards with current information
Assist Director & Managers on special projects that occur
Compliance with all company policies and procedures as well as any regulatory requirements
Other duties as assigned

Benefits

Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees
Discounted skiing and riding for friends and family of eligible employees
Vacation and Sick Time policies for eligible employees to rest, relax and recharge
Generous discounts on outdoor gear, apparel, rental cars, etc.
Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees.
Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health.
401(k) plan with generous company match
Discounted tuition with partner online university for all Alterra Mountain Company employees to further their education
Paid parental leave of up to 6 weeks for eligible employees
Free regional bus pass