Conference Service Attendant

Pyramid Global HospitalityRacine, WI
Onsite

About The Position

Pyramid Global Hospitality is seeking a highly motivated Conference Services Attendant to join their team. This role involves directing the setup and preparation of conference rooms for events, as well as clearing and tearing down rooms post-event. The ideal candidate has experience with setting up banquet events, enjoys making connections, and is driven to succeed in a fast-paced environment. This is an opportunity for a driven individual to grow and learn at a world-class property.

Requirements

  • At least 18 years of age.
  • Accurately follow instructions, both verbally and written.
  • Highly detailed oriented.
  • Comfortable working in a fast-paced environment.
  • Excellent communication skills.
  • Thrives in working in a teamwork environment.
  • Flexible schedule that may include evenings, weekends, and holidays.
  • A problem solver.
  • Passion for creating an exceptional experience for all guests.
  • Comfortable with being on their feet throughout the shift, with intermittent periods of walking and stair climbing.
  • Comfortable with frequently lifting and carrying up to 25 lbs. at shoulder height and frequently lifting and carrying up to 50 lbs.
  • Able to bend, squat, push and pull frequently.

Nice To Haves

  • Experience with setting up banquet events.

Responsibilities

  • Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management.
  • Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies.
  • Refreshes meeting rooms during meal and coffee breaks.
  • Completes special projects as directed by department management.
  • Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites.
  • Bus tables and re-set them as needed.
  • Resolve guests’ issues and create an amazing experience.
  • Communicate and maintain a positive relationship with culinary and stewarding staff.
  • Maintain an awareness of all functions, events and meetings taking place at any given time.

Benefits

  • Comprehensive health insurance
  • Retirement plans
  • Paid time off
  • On-site wellness programs
  • Local discounts
  • Employee rates on hotel stays
  • Ongoing training and development opportunities
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