Conference Service Attendant

Pyramid Global Hospitality•New Brunswick, NJ

15h•Onsite

About The Position

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. About our property: Welcome to The Heldrich Hotel & Conference Center in the vibrant city of New Brunswick, New Jersey, proudly part of the Pyramid Global Hospitality portfolio. Offering 235 inviting guest rooms and a total of 25,000 sq ft of meeting space spread across 25 versatile rooms, The Heldrich Hotel & Conference Center is not just a place to stay—it's a sophisticated retreat that seamlessly integrates comfort with career opportunities. Situated in the heart of New Brunswick, The Heldrich embodies the work culture fostered by Pyramid Global Hospitality, where professional growth and seizing opportunities take center stage. As a member of the Pyramid Global team, you'll enjoy benefits such as a 401k with a company match and recognition programs tailored to celebrate your achievements. Join us at The Heldrich Hotel & Conference Center, where your pathway to a fulfilling career is guided by an excellent People First Culture. It's about being part of a professional team that understands the dynamic energy of New Brunswick while supporting your individual career journey. Welcome to a professional environment within Pyramid Global Hospitality that encourages your personal and professional development in the heart of New Jersey!

Requirements

Someone who is at least 18 years of age
Someone who can accurately follow instructions, both verbally and written
Someone who is highly detailed orientated
Someone comfortable working in a fast-paced environment
Someone with excellent communication skills
Someone who thrives in working in a teamwork environment
Someone with a flexible schedule that may include evenings, weekends, and holidays
Someone who is a problem solver
Someone with a passion for creating an exceptional experience for all guests
Someone who is comfortable with being on their feet throughout the shift, with intermittent periods of walking and stair climbing.
Someone who is comfortable with being able to frequently lift and carry up to 25 lbs. at shoulder height and frequently lifting and carrying up to 50 lbs.
Someone who can bend, squat, push and pull frequently

Nice To Haves

experience with setting up banquet events

Responsibilities

Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management.
Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies.
Refreshes meeting rooms during meal and coffee breaks
Completes special projects as directed by department management.
Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites
Bus tables and re-set them as needed
Resolve guests’ issues and create an amazing experience
Communicate and maintain a positive relationship with culinary and stewarding staff
Maintain an awareness of all functions, events and meetings taking place at any given time