Conference & Events Manager

Atrium Hospitality•Hot Springs, AR

1d•Onsite

About The Position

The Conference & Events Manager at Hot Springs Embassy Suites will collaborate directly with clients to craft detailed, unforgettable event experiences. This role involves leading banquet coordination, driving revenue through upselling, managing guestroom blocks, and overseeing payment processes. The manager will also conduct site tours, participate in pre- and post-event meetings, and support the Sales and Marketing team. The position is full-time and emphasizes the Atrium SPIRIT values of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork.

Requirements

2+ years of event services experience
Strong technology skills (BEOs, diagramming tools, CRM systems)
Flexible and adaptable
Exceptional communicator
Understanding of group and social event segments

Responsibilities

Collaborate directly with clients to craft detailed, unforgettable event experiences.
Lead banquet coordination by managing timely BEO creation and distribution.
Drive revenue through upselling opportunities and proactive communication with clients.
Monitor guestroom blocks and ensure contracts are on track to avoid attrition charges.
Manage payments from start to finish, ensuring every invoice is clear and accurate.
Lead site tours, join pre- and post-event meetings, and be present for event execution.
Support the Sales and Marketing team with sales activities and revenue checks.