Conference and Off Campus Housing Coordinator
About The Position
Join the vibrant community at California State University, Long Beach (CSULB)! Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives. As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference. Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer. Join the California State University (CSU) and explore career opportunities that advance student success and strengthen California’s future—offering competitive compensation, comprehensive benefits, and professional growth. Under the general supervision of the Associate Director of Student Housing Operations, this position works independently to perform complex and technical work to manage Conference Operations and Off-Campus Housing Resources for revenue generating event spaces. They are responsible for marketing and sales of conference program, including all hospitality services, such as housing, food service, meeting space, and related duties. They will assist in supporting off-campus housing resources. The incumbent works with various vendors, guests, and campus community members, and provides hospitality services in support of the clients, and returning the venue to its original configuration. Position provides customer service and leads student conference staff. Additionally, the position services as a primary back-up for the Summer Conference and Assignments Coordinators. Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life. This position uses a student-centered and equity-minded approach in all communications and service efforts. CSULB has been recognized as one of the Most Promising Places to Work in Student Affairs in 2024 and 2026.
Requirements
- Equivalent to a bachelor's degree in a related field and two years of relevant experience required.
- Experience using Microsoft Office Suite and working with databases, preferably including reservation systems and platforms such as StarRez and DocuSign.
- Strong customer service skills.
- Experience planning, developing, and executing conferences, events, seminars, and workshops in a diverse and multicultural university environment.
- Exceptional attention to detail, organization, time management, and interpersonal skills.
- Ability to effectively communicate with individuals at all levels within and outside the University.
- Proficient in Office 365 and Adobe Suite.
- Ability to independently manage multiple priorities and projects.
- Skilled in ensuring compliance with office and University policies and procedures while maintaining positive working relationships.
- Ability to remain professional and adaptable in high-pressure situations.
- Ability to respond appropriately to emergencies and crises.
- Ability to manage competing deadlines and frequent interruptions.
- Ability to communicate with an ethnically and culturally diverse campus community.
- Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
- Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
- Valid CA Driver's License required.
Nice To Haves
- Four years of related experience in hospitality services or event planning preferred.
Responsibilities
- Administer the year-round Conference Services Program (summer conferences, the Pointe, and other revenue generating space rentals).
- Plan, develop, and execute conferences, events, seminars, workshops, etc., including group facilitation and public speaking.
- Serve as the primary liaison with campus partners and external constituents related to the use of revenue-generating spaces.
- Advise clients on best practices to ensure successful events.
- Advise students and family members on apartment searches and roommate connections.
- Responsible for multiple workshops for students about off-campus housing options and renter rights.
- Create and update a "Good Neighbors Guide" for students who live off campus.
- Provide resources, services, and programs designed to assist and guide students in navigating the process of moving from residential living on campus or from their previous living environments to independent living in the surrounding community.
Benefits
- Up to 24 vacation days per year (based on employee group and/or length of service)
- 14 paid holidays
- 12 sick days annually with unlimited accrual
- A variety of medical, dental, and vision plans
- Participation in the CalPERS defined benefit plan
- Voluntary savings options such as 403(b), 401(k), and 457 plans
- Tuition fee waiver programs for eligible employees
- Dependent eligibility varies by employee group and bargaining unit
- Confidential counseling and support services for employees and their families (Employee Assistance Program - EAP)
- Wellness programs
- Professional development opportunities
- Insurance options including life, disability, and pet insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
