Conference Aide

Compass Group•Salt Lake City, UT

5d•Onsite

About The Position

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Requirements

Excellent organizational skills, with the ability to prioritize tasks and juggle many tasks simultaneously.
Excellent oral and written communication skills.
Basic computer skills and knowledge of office technology/equipment.
Ability to read and execute Resumes and BEOs sent out by the coordinator team.
Ability to work calmly and effectively in stressful situations.
Exceptional client service skills to exceed expectations.

Responsibilities

Resetting, refreshing, and turning rooms as necessary in conference center. Working with coordinators, managers and team to minimize room turns while being flexible to ensure the best client experience.
Wiping down/cleaning all tables and chairs.
Supplying and setting up items not included in rooms (flip charts, whiteboards, screens, etc.).
Reporting all conference center damage to Maintenance. (Chipped paint, broken doors, etc.)
Making sure meeting room trash was removed and carpets were vacuumed the previous night by reporting to maintenance or personally as necessary.
Collecting documents remaining after meetings, checking with the Conference Coordinators whether they are to be returned or shredded.
Coordinating with team members on any last-minute changes to accommodate if possible.
Assisting with special events, both on-site and off-site.