Condominium Manager

ICON Property Management • Huntsville, ON

5d • CA$67,000 - CA$72,000 • Onsite

About The Position

The Property Manager plays a key role in creating well-managed communities where residents feel supported, boards feel confident, and properties are positioned for long-term success. Reporting to the Regional Director, this role manages a portfolio of residential condominium communities and leads the day-to-day delivery of professional, responsive, and solutions-focused management services.

As the primary connection between boards of directors, residents, contractors, site staff, and internal departments, the Property Manager brings people and priorities together. From implementing board-approved initiatives and supporting financial planning to overseeing building operations, service contracts, compliance, and site teams, this role offers the opportunity to make a meaningful and visible impact across every community in the portfolio.

More than an operational role, this position calls for a trusted advisor who can anticipate challenges, identify opportunities, and provide boards with thoughtful, practical recommendations. The successful candidate will combine strong leadership and sound judgement with a genuine commitment to service, building lasting relationships while helping each condominium community operate efficiently and thrive.

Requirements

• General License in good standing with the Condominium Management Regulatory Authority of Ontario (CMRAO).
• Minimum 3 years of experience managing residential condominium properties
• Strong understanding of the Condominium Act, 1998, and related regulations
• Proven ability to manage budgets, interpret financial statements, and coordinate audits
• Excellent communication, problem-solving, and organizational skills
• Proficient in property management software (e.g., Condo Control, Condo Manager) and Microsoft Office
• Ability to work independently and collaboratively in a fast-paced environment.
• Ability to attend evening meetings and respond to emergencies as required

Nice To Haves

• Post-secondary education in business administration, real estate, or a related discipline is preferred.

Responsibilities

• Serve as the primary point of contact to resolve resident inquiries and concerns in a timely and professional manner.
• Provide prompt, courteous, and solution-focused responses to all communications.
• Schedule, attend, and actively participate in board meetings, providing insights and updates on property management matters.
• Attend and contribute to committee meetings, as requested.
• Foster a strong, productive relationship between the board of directors, residents, contractors, and site staff.
• Ensure compliance with the Declaration, Bylaws, and Rules of the corporation.
• Assist with the planning and organization of community events to enhance resident engagement.
• Prepare, implement, and manage operating and reserve fund budgets in alignment with the corporation’s annual budget and legislative obligations.
• Monitor and evaluate expenditures to ensure cost effectiveness and compliance with board-approved budgets.
• Collaborate with the property accountant and Senior Director of Accounting to manage cash flow and investments for long-term financial sustainability.
• Code and approve accounts payable invoices, ensuring appropriate backup documentation is provided for audit and recordkeeping purposes.
• Monitor common element fee payments and lead arrears collection efforts in accordance with the Condominium Act and the corporation’s collection policy.
• Ensure timely submission and accuracy of financial documentation in accordance with internal controls and regulatory standards.
• Prepare supporting documentation for the corporation’s annual audit, working collaboratively with auditors and the accounting team to address requests and ensure transparency.
• Update banking authorities and oversee financial processes to ensure accuracy, transparency, and efficiency.
• Enforce cleanliness, security and safety standards throughout the condominium corporation.
• Conduct regular inspections of the common elements, ensuring timely follow-up on any outstanding issues.
• Review and optimize building systems for energy efficiency and cost-effectiveness.
• Monitor contractor performance and ensure compliance with contract terms and quality standards.
• Maintain, communicate, and enforce the corporation’s emergency procedures.
• Develop and execute a comprehensive annual maintenance plan to manage short- and long-term building upkeep.
• Collaborate with the Regional Director to establish site goals and communicate them effectively to the site team.
• Lead, mentor, and support on-site staff to promote a positive and service-oriented workplace culture.
• Address employee concerns and resolve conflicts with professionalism and fairness.
• Conduct regular performance reviews, performance feedback sessions and assign stretch assignments to encourage employee development.
• Oversee staffing needs, including recruitment, training, and succession planning.
• Facilitate regular team meetings to encourage proactive communication, team buy-in and alignment.
• Define the scope of work for regular contractors, ensuring clarity and alignment with the corporation’s needs.
• Review contractor specifications and tenders, presenting summaries and recommendations to the board of directors.
• Lead contract negotiations, securing favorable terms while adhering to legal and regulatory requirements.
• Oversee contract execution and address service deficiencies or warranty issues as needed.
• Ensure that contractor performance aligns with applicable codes, health and safety standards, and corporate expectations.
• Ensure that all administrative requirements of the property are completed in an organized, timely, and professional manner.
• Lead the tendering and negotiation of condominium insurance coverage, managing the administration of any claims that arise.
• Maintain the corporation’s records in accordance with the Condominium Act, 1998, including owner registers, meeting minutes, governing documents, and correspondence.
• Prepare and distribute Annual General Meeting (AGM) packages, owner meeting notices, budget packages, and Information Certificate packages (PICs and NOICs) in compliance with legislative timelines.
• Coordinate all logistical arrangements for AGMs and owner meetings, including scheduling, venue setup (virtual or in-person), notices, proxies, and minute-taking support.
• Enforce and support adherence to internal policies and procedures to promote consistency and compliance.
• Provide vacation relief and administrative coverage at other ICON-managed condominium sites, based on operational requirements and under the direction of senior management.
• Ensure the corporation’s full compliance with all applicable federal, provincial, and municipal legislation, regulations, and codes governing condominium operations, health and safety, accessibility, and residential property management.
• Maintain compliance with the Ontario Fire Code by ensuring life safety systems are tested and inspected as required, and that an up-to-date, approved Fire Safety Plan is implemented and communicated to staff and residents.
• Monitor and enforce compliance with all applicable municipal bylaws, including those related to property standards, noise, short-term rentals, parking, and waste management.
• Ensure all required records, including governing documents, financial statements, minutes, and owner notices, are properly maintained in accordance with Condominium Act and CMRAO regulations.
• Ensure full compliance with CMRAO licensing requirements and Code of Ethics when providing condominium management services on behalf of the licensed provider.
• Oversee the preparation and submission of annual filings, assessments, and notices to the Condominium Authority of Ontario (CAO).
• Implement and monitor compliance with AODA standards and workplace safety protocols under the Occupational Health and Safety Act.
• Stay informed of legislative and regulatory changes and ensure that site staff and board members are advised of necessary updates to procedures and policies.
• Additional responsibilities and duties may be assigned by employee’s reporting supervisor(s) as deemed necessary.

Benefits

• Comprehensive health and dental benefits
• A gas allowance to support portfolio-related travel
• Paid vacation and personal emergency days
• Ongoing professional development and training opportunities
• Support from experienced regional leaders and specialized internal departments
• Modern technology and resources to help you manage your portfolio effectively
• The opportunity to make a meaningful impact across diverse condominium communities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree