Condominium Association Manager

AssociaWashington, DC
$85,000 - $92,000Onsite

About The Position

Legum and Norman, an Associa, company, is hiring a Condominium Association Manager for its community in southeast Washington DC.

Requirements

  • 2+ years of community association experience.
  • Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners.
  • Willingness to obtain the CMCA during the first year of employment, company paid.
  • Customer service driven and team oriented.
  • Excellent communication skills (written and spoken) with effective conflict resolution techniques.
  • Proactive communication style and forthcoming with ideas and solutions to improve processes, create efficiencies, and reduce expenses.
  • Ability to interpret financials and create budgets.
  • Effective project management skills; ability to prioritize and manage multiple projects in various stages of completion and communicate with all parties involved.

Responsibilities

  • Implement Board policy and directives within the scope of the management agreement.
  • Works with the board on strategic initiatives, policy governance and association projects.
  • Meet and greet homeowners, visitors, contractors, and vendors.
  • Research and respond to inquiries by phone, email, and in-person.
  • Conduct community walk throughs and site inspections.
  • Source maintenance vendors; negotiate vendor contracts; schedule and coordinate vendors onsite.
  • Update homeowners on community news and events, maintenance projects, and HOA violation notices by email, mass email, letters, and flyers.
  • Review financials, create and manage budgets.
  • Schedule and facilitate monthly, quarterly, and yearly board meetings.
  • Coordinate architectural review requests.
  • Other projects as assigned.
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