Condition Monitoring Analyst

H O PENN MACHINERY•Town of Poughkeepsie, NY

4d•$65,000 - $85,000•Onsite

About The Position

H.O. Penn Machinery is seeking a Condition Monitoring Analyst to join their team. This role involves gathering, analyzing, and interpreting data related to equipment condition monitoring to provide recommendations to customers and internal personnel. The analyst will play a key role in correlating data, preparing reports, and managing sales funnel activities generated from condition monitoring insights. This position also contributes to the growth of the EMSolutions business by promoting offerings and collaborating with sales and marketing teams.

Requirements

Minimum of 3 years’ work experience in the earthmoving or related technical industry
Strong mechanical aptitude and the ability to understand the basic dynamics of equipment operation and design
Proficient in Microsoft Office suite of software (Word, Excel, Outlook, etc.)
Excellent organizational, written, and verbal skills

Responsibilities

Gather, analyze, and interpret data on the five key elements of Condition Monitoring
Possess a functional understanding of the five key elements of Equipment Condition Monitoring; SOS Data, Equipment Data, Machine Inspections, Site Analysis, and Life Cycle Tracking
Utilize available business system(s); extract, collect, and aggregate available data on each of the five condition monitoring elements
Contact customers immediately if any of the data points indicate a critical need to stop machine
Perform exception analysis to correlate available data and translate into useful information and/or customer recommendations
Filter/prioritize alerts and non-relevant data points
Analyze and interpret remaining data points
Correlate the data points to generate actionable customer information
Prepare written reports and recommendations
Provide expertise and consultation to customers and all internal personnel as required
Communicate results, and track and manage opportunities
Build collaborative relationships with other condition monitoring personnel and customer-facing individuals
Generate leads in CRM systems based on repair recommendations
Work with customer-facing personnel to evaluate lead information prior to customer contact
Manage condition monitoring-generated sales-funnel activity from lead to closure
Successfully contribute to the growth of our EMSolutions business
Contribute to successful dealer implementation of EMSolutions by proactively promoting offerings wherever opportunity exists
Work with product support sales reps and marketing to enhance and promote offerings
Attend all open houses, customer training events, and internal trainings as required