Concierge - Signia by Hilton Atlanta

Hilton•Atlanta, GA

1d•$18•Onsite

About The Position

Signia by Hilton Atlanta is looking for a Concierge to join their team. The ideal candidate will have prior experience with Hilton, including at least one year in a concierge or front desk role within a hotel setting. Experience in a luxury hotel environment is essential. They should demonstrate excellent communication skills, be adaptable and open to change, and possess strong email etiquette. The pay rate is $17.50 per hour, with open availability required Monday - Sunday between the hours of 7 am - 11 pm.

Requirements

Prior experience with Hilton
At least one year in a concierge or front desk role within a hotel setting
Experience in a luxury hotel environment
Excellent communication skills
Adaptability and openness to change
Strong email etiquette

Responsibilities

Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of outlet operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care
Process and deliver messages for guests
Retrieve mail, small packages and facsimiles for guests as requested
Arrange and confirm recreational, business and dining activities both inside and outside the hotel for guests
Respond to special requests for services including, but not limited to, dentists, doctors, child care, florists, etc.
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Register VIP guests, as needed
Promote Company marketing programs and distribute printed materials, as needed

Benefits

Access to your pay when you need it through DailyPay
Medical Insurance for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs