Concierge
Oak Steakhouse Athens•Athens, GA
•Onsite
About The Position
Our team is seeking a highly motivated and detail-oriented individual to join us as a Concierge. In this key role, you will be playing a vital role in ensuring their comfort and satisfaction throughout their stay.
Requirements
- One or more years of employment in similar position or equivalent preferred
- Additional education, training, or certification preferred
- Positive, friendly, and enthusiastic mindset with an excellent record of hotel management
- Ability to communicate effectively with fellow leaders, managers, employees, and all guests
- Strong problem management skills with accuracy in quickly handling emergency situations and providing solutions
- Must be able to work days, nights, weekends and holidays
- Ability to constantly stand and walk with occasional stooping, kneeling, ascending, reaching, pushing, pulling, or lifting
Responsibilities
- Greeting guests/customers
- Manage guest/customer complaints
- Taking messages
- Managing mail, luggage and deliveries
- Perform basic administrative/secretarial/reception duties
- Running errands to assist guests
- Making dinner/event reservations for guests
- Develop network of contacts, service providers and businesses within their communities to serve guests
Benefits
- Competitive salary and benefits package.
- Opportunity to be part of a dynamic and growing hospitality team.
- Fast-paced and rewarding work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
