Concierge

Four Seasons Hotels and Resorts•Scottsdale, AZ
•Onsite

About The Position

The Four Seasons Resort Scottsdale is in search of a talented Concierge (Part Time) to join our team. Concierge agents at the Four Seasons Resort Scottsdale respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum guest satisfaction.

Requirements

  • Previous concierge experience and great knowledge of the surrounding areas and local attractions.
  • Must have excellent English communication skills and be able to multitask.
  • Computer literacy and proficiency are necessary including proficiency in Microsoft Office suite and the ability to learn proprietary applications at work.
  • Must be able to stand/walk up to 8 hours per shift.
  • Must have valid work authorization for the U.S.

Nice To Haves

  • Language skills are a plus
  • flexible schedule

Responsibilities

  • Accommodating guest requests, processing packages, faxes, messages, emails and mail
  • Assisting in other Guest Service areas, including the Front Desk and front drive to ensure proper handling of luggage
  • Planning and organizing guest itinerary during their stay, all while providing exceptional above and beyond service!

Benefits

  • Energizing Employee Culture where you are encouraged to be your true self!
  • Comprehensive learning and development programs to help you elevate your craft.
  • Inclusive and diverse employee engagement events all year-round.
  • Exclusive discount and travel programs with Four Seasons
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