Concierge (Per Diem/ On Call)
About The Position
The primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors at HumanGood. The Concierge greets residents, potential residents, families, visitors and vendors while managing both external and internal calls, taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts. They assist with resident services such as transportation, mail and deliveries and the coordination of visitors. The Concierge will ensure that resident’s privacy, rights and safety is maintained at all times. The Concierge disseminates information in person or on telephone; operates a telephone console or switchboard, computer, fax machine, copy machine; performs general clerical and light administrative duties. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction. This is a per diem / on call position Schedule varies depending on community needs including AM, PM shift, weekend and holiday coverage as needed.
Requirements
- Per diem / on call position
- Schedule varies depending on community needs including AM, PM shift, weekend and holiday coverage as needed.
Responsibilities
- Greet residents, potential residents, families, visitors and vendors.
- Manage external and internal calls, taking and communicating messages.
- Provide an overview of community information to inquiries in support of marketing and sales efforts.
- Assist with resident services such as transportation, mail and deliveries.
- Coordinate visitors.
- Ensure resident’s privacy, rights and safety is maintained at all times.
- Disseminate information in person or on telephone.
- Operate a telephone console or switchboard, computer, fax machine, copy machine.
- Perform general clerical and light administrative duties.
- Present oneself in a manner that reflects professionalism and ensures resident satisfaction.
Benefits
- Health, Dental and Vision Plans
- 20 days of paid time off (increases with years of service)
- 7 company holidays
- 401(k) with up to 4% employer match and no waiting on funds to vest
- HSA option with employer contribution
- Tuition Reimbursement and continuing education programs
- $25/line unlimited cell phone plan (plus taxes and fees)
- Cell Phone Stipend
- 5-star employer-paid employee assistance program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
