Concierge - Part Time

Life Care Services•Chandler, AZ

18h•Onsite

About The Position

When you work at Clarendale of Chandler, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! Clarendale of Chandler is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Requirements

Familiarity with Microsoft Office Suite products
Must demonstrate excellent telephone communication skills
Must demonstrate customer service skills

Nice To Haves

High school diploma or general education degree (GED) preferred but not required

Responsibilities

Provide ongoing telephone coverage.
Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately.
Keep difficult situations from escalating.
Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
Prepare maintenance work orders as requested by residents and staff
Assist the management with projects/assignments.

Benefits

We greet you warmly, by name and with a smile.
We treat everyone with courteous respect.
We anticipate your needs and act accordingly.
We listen and respond enthusiastically in a timely manner.
We hold ourselves and one another accountable.
We make you feel important.
We embrace and value our differences.
We ask, “Is there anything else I can do for you?”
We maintain high levels of professionalism, both in conduct and appearance, at all times.
We pay attention to details.