Concierge
Life Enriching Communities•Westlake, OH
•Onsite
About The Position
The Concierge is responsible for ensuring the highest of level of hospitality and safety for residents and guests in the Independent Living area. Will perform routine and specialized duties which ensure that the area is safe and operating in a secure manner. On occasion, this role will be called upon to provide assistance in Life Enrichment resident activities. This is a highly visible position, and a key role in ensuring resident satisfaction.
Requirements
- High School Diploma or equivalent required.
- Demonstrated customer service orientation
- Microsoft Office proficiency
- CPR/ First Aid
Responsibilities
- Communicate safety and security procedures throughout the campus; Investigate safety and security incidents which occur on campus property. Report all accidents or incidents residents or staff personnel to Department Head. Monitor fire and medical alarms.
- Handle all general administrative duties for Independent Living area.
- Conduct resident surveys, organize responses and make recommendations for improvements.
- Staff and demonstrate full knowledge of basic operation of the Concierge desk; answer and direct all incoming phone calls and visitors.
- Perform Wellness Check rounds of all occupied apartments.
- Other duties as assigned.
Benefits
- Health, Dental, Vision, Life, and Disability benefits
- Generous Paid Time Off (PTO)
- Retirement Fund with Company Match
- On-Site Gym
- Advancement opportunities
- Beautiful, state-of-the-art facilities
- A supportive team culture
- Work that truly makes a difference
- Excellent patient care ratios that support quality time with residents
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
